Clear information about levels of cover. Easy site to navigate. Prompt and friendly human reply when I made telephone call to Customer Service
James Marsh
Bikmo
6 days ago
Thank you for the kind words. We’re really glad to hear you found the cover information clear and the site easy to navigate, and it’s great to know our team were able to help when you called.
We really appreciate you taking the time to share your experience with us.
Ride safe,
Team Bikmo
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Trusted Customer
7 days ago
Date of purchase: 29/06/2025
Didn't know about a minimum bike price to apply discounts of cyclehoop. That could have been clarified on the website.
James Marsh
Bikmo
7 days ago
Thank you for your feedback and for choosing Bikmo.
The reason the Cyclehoop discount didn’t reduce your premium is that, based on the value of your insured bike, your policy is already at our minimum premium.
The good news is the discount is still applied to your policy, so if you ever increase your insured value above the point where the minimum premium no longer applies, you’ll automatically benefit from the discount.
Ride safe,
So far so good ,
Straight forward to set up
They get back to you pretty quick with any questions , let’s hope I don’t need to use them .
James Marsh
Bikmo
7 days ago
Thank you for taking the time to provide your feedback. We’re glad to hear you found it straightforward to set up and that our team has been quick to respond. Fingers crossed you never need to make a claim, but if you do, we’re always here to help.
Easy to understand all the options and details. Excellent service.
James Marsh
Bikmo
7 days ago
Thank you so much for the 5-star review! We’re delighted to hear you found everything easy to understand and that you’re happy with our service. Welcome to Bikmo!
Hätte bitte gerne die Umtauschmodalitäten.
Danke im Voraus
Alles bestens
Alex D.
Bikmo
14 days ago
Vielen Dank für dein Feedback, bitte wende dich für die Informationen zu deinem Rückgabe/Umtauschrecht direkt an Jobrad Loop, wir verwalten ausschließlich deine kostenlose 30-tägige Versicherung für dein neues Bike.
I insured my bike through Bikmo (underwritten by Hiscox), expecting a smooth process should the worst happen. Unfortunately, when my bicycle was stolen, the claims experience fell far short of what I...
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.