Big Cat Travel Insurance is no longer an active Feefo customer
Displaying all 620 reviews
Trusted Customer
8 years ago
Filled the gap where other insurance companies couldnt
I found myself in a difficult situation, where I was finishing living in Japan (so my old Japanese medical insurance was cancelled) but I wanted to travel before returning back to the UK. None of the...
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Trusted Customer
9 years ago
Quick & Easy
Easy online form & quick to send online documents.
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Trusted Customer
9 years ago
Excellent. Would highly recommend and definitely use again.
Excellent customer service. Easy to complete. Quick responses to queries.
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Trusted Customer
9 years ago
Straight foward to use,wide range of cover and good price
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Trusted Customer
9 years ago
Quickly and easily organised. Great customer service
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Trusted Customer
9 years ago
Quick and easy to obtain insurance
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Big Cat Travel Insurance:
Live talk kicks ***!
Being able to you live talks whilst abroad is excellent. Previously when iv had questions iv had to phone which can be costly abroad of email which often takes days
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Trusted Customer
9 years ago
What Trusted Customer said about Big Cat Travel Insurance:
I cant review the customer service as i havnt had to utilise the insurance ...
I cant review the customer service as i havnt had to utilise the insurance as yet.
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Trusted Customer
9 years ago
What Trusted Customer said about Big Cat Travel Insurance:
Covers everything I need, site crashed the first time I tried to take out t...
Covers everything I need, site crashed the first time I tried to take out the insurance which was kind of a pain, but in terms of what my policy covers, absolutely perfect.
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Trusted Customer
9 years ago
What Trusted Customer said about Big Cat Travel Insurance:
Straight forward but you need to be singing from the same hymn sheet
Fairly straight forward but I was given conflicting information on my asthma. The medical line said I had to pay more, the adviser at Big Cat, and the FAQ pages said I didn't.
Francescos
Big Cat Travel Insurance
9 years ago
Hi Mr Bennett
Thank you for your time on the phone earlier.
As discussed, the Medical Screening helpline will offer to screen anyone who calls them, they work with many different insurance providers. When contacted they assume you're choosing to declare your condition, even if it's already covered under our policy.
We are currently working on how to make this more clear to avoid confusion in the future.
Apologies for any inconvenience caused and thank you for your valuable feedback.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
