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Bents Garden & Home Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bents-garden-centre-limited | Feefo

Displaying all 777 reviews

Steven Burgess

Warrington

1 year ago

Date of purchase: 11/06/2024

What Steven Burgess said about Bents Garden & Home:

First class

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Trusted Customer

1 year ago

Date of purchase: 10/06/2024

Found it very easy to purchase a gift card and it arrived promptly. Will definitely use again.

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Alan Dean

Manchester

1 year ago

Date of purchase: 10/06/2024

What Alan Dean said about Bents Garden & Home:

The order came sooner thN advertised snd the staff were very helpful in helping me order on line

Matthew Bent

Bents Garden & Home

1 year ago

Thank you for taking the time to leave a review on our Online Store. We are so pleased to read you had an enjoyable experience and our colleagues were helpful. Look forward to being of assistance again in the future. Kind regards

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Elaine Waring

Australia

1 year ago

Date of purchase: 08/06/2024

What Elaine Waring said about Bents Garden & Home:

From start to finish it was so easy to order on line ,it arrived within a few days .

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Paul Francis

Oxfords

1 year ago

Date of purchase: 06/06/2024

What Paul Francis said about Bents Garden & Home:

Good customer services.

Contacted by their customer service department as an item I had ordered was not available. Order amended and refund arranged. Happy with customer services. Prompt delivery of item when sent.

Matthew Bent

Bents Garden & Home

1 year ago

Thank you for your feedback, it is very much appreciated. We are pleased to read that our colleagues were able to assist you and you received your purchases on time, however please accept our sincere apologies for any disappointment and inconvenient caused with your original item. We hope to be of assistance again in the future. Kind regards

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Trusted Customer

1 year ago

Date of purchase: 06/06/2024

Poor delivery experience

Not particularly good I'm afraid. You have to phone the company to get any idea of delivery time and when the driver arrived we stood looking at each other, with me waiting for a second person to get...

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Matthew Bent

Bents Garden & Home

1 year ago

Thank you for taking the time to leave a review. We are pleased that you are happy with your furniture however we are so sorry that your experience was not as enjoyable as it should have been; I understand one of our Online colleagues has been in touch to personally address your concerns. We did share your feedback with our couriers and unfortunately due to unforeseen circumstances they were unable to send the necessary amount of people for the delivery and whilst we understand things can happen at short notice occur, it would have been helpful for them to inform us, so we too could pass on the information to our customers. Constructive feedback is very much appreciated and as my colleague explained all of your concerns have been shared so thank you for bringing this to our attention and I hope you visit again in the future so that we may restore your faith in us. Kind regards

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Trusted Customer

1 year ago

Date of purchase: 02/06/2024

Service was excellent, delivery was on time and driver very pleasant. Disappointed though as when we purchased the parasol, we were told that the cover was included with it, however, it wasn't and it...

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Matthew Bent

Bents Garden & Home

1 year ago

Thank you for leaving a review. We are so pleased you received a high standard of service but can only apologise for any confusion with your parasol cover. Your feedback is very much appreciated and will shared to ensure our colleagues are fully briefed on our products. We hope this incident will not deter you from visiting again and that we can be of assistance again in the future. Kind regards

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David Cobb

Greater London

1 year ago

Date of purchase: 02/06/2024

What David Cobb said about Bents Garden & Home:

Very please with purchase.

Good quality and great delivery service

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Jeff Thomas

1 year ago

Date of purchase: 01/06/2024

What Jeff Thomas said about Bents Garden & Home:

Lovely solar baboons love them fire effect very pretty

Beautiful solar balloons with flame effect well made very pretty garden lights service quick

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Trusted Customer

1 year ago

Date of purchase: 31/05/2024

Cream Tea Voucher for 2

Arrived in the post very quickly after ordering online. , I have purchased the Cream Tea voucher before and it was very well received and enjoyed as a gift. The recipients reported that the staff...

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Dawn

Bents Garden & Home

1 year ago

We are so pleased your Cream Tea gift was enjoyed and thank you so much for letting us know. I will share your feedback with our colleagues and hope you will consider us for future purchases. Kind regards

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About Bents Garden & Home

Established in 1937, we’ve always remained focused on providing fantastic service in relaxing surroundings. Premium quality, home grown plants and expert garden advice remain at the core of our business, but through our creative and dynamic approach to everything we do, we are now regarded as one of the best and most innovative garden & home retailers in the country.

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01942 266300

Bents Garden Centre, Warrington Road, Warrington, Cheshire, WA3 5NT, United Kingdom