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PerfectDraft Reviews | Customer Service Reviews for https://www.feefo.com/reviews/beer-hawk | Feefo

Displaying all 136,969 reviews

Trusted Customer

8 years ago

Excellent customer service. Please just keep increasing the range of kegs on the perfect draft.

Hannah

PerfectDraft

8 years ago

Thanks, we're always looking to add to the range of Perfect Draft kegs available, keep your eye on the site for some new ones soon

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Great beer & service

Great advent calender :)

Hannah

PerfectDraft

8 years ago

Thanks for the 5 stars for our Advent Calendar

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Ordering was easy. Very happy. Product is an advent calendar so haven't sampled it yet. Delivery is what takes this down from five stars. Someone was in the house - driver didn't bother to knock and...

Hannah

PerfectDraft

8 years ago

Thanks for the feedback. I'm really sorry the driver didn't knock before leaving the package outside. But thanks for letting us know so we can pass that feedback on to our account manager.

PerfectDraft Customer

Swadlincote

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Excellent service.

Excellent fast service and went above and beyond when I asked if they could alter the glasses order to go with all the excellent value perfect draft beer. Will be using regularly now I know they are...

Hannah

PerfectDraft

8 years ago

I'm glad we could be of help & get the order you wanted placed. Enjoy your Perfect Draft machine

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

My order had 2 bottles short. I wrote back to you but got no response!

Hannah

PerfectDraft

8 years ago

Really sorry you've not had a response from us. I couldn't find any messages, I can assure you we're not ignoring you.

I'll message you direct to get this sorted

Trusted Customer

8 years ago

Beers did not arrive on time, despite checking, which ruined present.

The beers were fine, and as described. But the service meant that the order was a complete waste. I checked that they would arrive in time, as they were for a birthday present. I was told they would...

Hannah

PerfectDraft

8 years ago

I'm sorry there was an unavoidable delay with the couriers delivering your order. We dispatched it in all good faith it would arrive the day after as promised, but weren't made aware of a delay from the courier. I will contact you directly regarding this.

Trusted Customer

8 years ago

Very impressive & efficient customer experience

Hannah

PerfectDraft

8 years ago

Great to hear how happy you are with everything, enjoy your calendar

Trusted Customer

8 years ago

Rated low for delivery packing - Please don't send this product to people without plain wrapping as it totally spoilt the surprise when my husband took delivery. Can't give feedback yet on the actual...

Hannah

PerfectDraft

8 years ago

Thanks for the feedback. Apologies our branded boxes gave away the contents. But I hope your husband stills enjoys opening it everyday & we'd love you to get back in touch when he's enjoyed it

PerfectDraft Customer

8 years ago

What PerfectDraft Customer said about PerfectDraft:

Easy ordering and delivered when expected.

Hannah

PerfectDraft

8 years ago

Thanks for the 5 stars, hope you enjoy the calendar

Trusted Customer

8 years ago

First time customer

Excellent customer service and choice Will definitely be a returning customer

Hannah

PerfectDraft

8 years ago

Nice to hear you are happy with your first order, look forward to receiving your next one

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