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Beechfield Healthcare Reviews | Customer Service Reviews for https://www.feefo.com/reviews/beechfield-healthcare | Feefo

Displaying all 595 reviews

Fiona Dodd

Feefo Verified

7 years ago

What Fiona Dodd said about Beechfield Healthcare:

Excellent

Very prompt and item as described

Product reviews

Date of purchase: 28/09/2018

Trusted Customer

Feefo Verified

7 years ago

Excellent

Prompt courteous service and delivery

Product reviews

Date of purchase: 17/09/2018

Trusted Customer

Feefo Verified

7 years ago

Fast delivery and excellent prices.

Date of purchase: 29/09/2018

Trusted Customer

Feefo Verified

7 years ago

Excellent service

Date of purchase: 18/09/2018

Vincent Power

Feefo Verified

7 years ago

What Vincent Power said about Beechfield Healthcare:

Friends recovery from hip surgery

Prompt delivery of products as described

Product reviews

Date of purchase: 30/09/2018

Vera McCormack

Feefo Verified

7 years ago

What Vera McCormack said about Beechfield Healthcare:

Could not believe how quick the delivery was. Happy with product

Product reviews

Date of purchase: 18/09/2018

Trusted Customer

Feefo Verified

7 years ago

I take it back...great customer service

I thought your service totally lacked professionalism. Your website had insufficient information regarding one of the products i bought, i did not receive any receipt by email to confirm my purchase,...

Ian

Beechfield Healthcare

7 years ago

Hi, we had issues with the website and this led to 6 customers not receiving an email or purchase confirmation, all orders were dispatched however and the issue is now resolved.

We don't send out printed invoices or receipts, we do this digitally as we are working towards a paperless office to fall in line with our environmental policies, we can however send one upon request - as you never received your email, you never received your receipt and we sincerely apologise for this.

In regards to the item you purchased, it was explained at the time that we cannot accept returns on certain items for hygiene reasons and this is listed in the returns policy.

I talked to the customer service manager about your chat, she said the chat kept cutting off and she asked for your number to call you directly to discuss the issue but it wasn't given. I would like to discuss this with you and come to a solution, please email ian@beechfieldhealthcare.ie or call our landline.

Many thanks

Ian

Beechfield Healthcare

7 years ago

I hope that you are satisfied with the outcome and I really appreciate you engaging with us to get this resolved. Again, I would like to sincerely apologise for the inconvenience and we have taken your feedback on board to help improve our service. Many thanks, Ian

Trusted Customer

7 years ago

Many thanks to Ian and all at Beechfield for reaching out to amend and resolve my previous issues. I am most satisfied with how you went all-out to repair my initial experience which I realise now was partly down to bad luck on the day, wifi etc. "Actions speak louder than words", and your subsequent actions proved beyond a doubt that you do indeed provide a stellar service and customer care. Well done and thank you! I will definitely be back to purchase another time.

Product reviews

Date of purchase: 08/08/2018

James McCrea

Feefo Verified

7 years ago

What James McCrea said about Beechfield Healthcare:

Good service product and price

Easy order, fast delivery and good product

Ian

Beechfield Healthcare

7 years ago

Thanks for taking the time to give us this wonderful feedback, we are delighted to be of assistance. Many thanks, Ian

Date of purchase: 09/08/2018

James J Meehan

Feefo Verified

7 years ago

What James J Meehan said about Beechfield Healthcare:

Excellent service

Excellent service and no errors

Ian

Beechfield Healthcare

7 years ago

Thanks for the wonderful feedback, we really appreciate it. Many thanks, Ian

Date of purchase: 01/09/2018

Michael Conneely

Feefo Verified

Ennis co Clare

7 years ago

What Michael Conneely said about Beechfield Healthcare:

1) the product itself is very good. 2) unfortunately it is not always in stock. In any case whether in stock or not Beechfield tend not to update their website. Therefore on the day of purchase ...

Ian

Beechfield Healthcare

7 years ago

Thanks for engaging with us and for the invaluable feedback which we have taken very seriously. We have worked on a solution to ensure this is no longer a problem and we hope that you are satisfied with the outcome from our discussion. Again, we are apologise for any inconvenience caused. Many thanks, Ian

Date of purchase: 07/09/2018

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Beechfield Healthcare Reviews

"Default Campaign"More reviews of this product (1)View product websiteAs described-very happy with purchase

"Default Campaign"More reviews of this product (1)View product websiteItem was perfect after lumber operation

"Default Campaign"More reviews of this product (1)View product websiteProduct was as described and a metaphorical life saver

"Default Campaign"More reviews of this product (1)View product websiteGood product quick service

"Default Campaign"More reviews of this product (2)View product websiteMany thanks to Ian and all at Beechfield for reaching out to amend and resolve my previous issues. I am most satisfied with how you went all-out to repair my initial experience which I realise now...Read more

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