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Beechfield Healthcare Reviews

https://www.beechfieldhealthcare.ie/

Rated

Excellent

Beechfield Healthcare has over 20 years experience in mobility & home care equipment and is a trusted supplier to the HSE.

Service

4.5

Product

4.4

ratings over the past year

Displaying all 497 reviews

Ann Hogan

4 days ago

Date of purchase: 13/05/2024

What Ann Hogan said about Beechfield Healthcare:

Really disappointing customer service. They could do with a bit of personal empathy.

Michael

Beechfield Healthcare

3 days ago

Ann, Again, as I wrote over on the Product Feedback reply, I am sorry that our customer service did not meet the standards you expected. I can assure you that we take great pride in the friendly and courteous manner in which we deal with our customers. Yours sincerely, Michael O'Brien

Product reviews

I bought a toilet booster seat. It was too wide for the area into which I needed it to fit. I rang your office, tried to negotiate a swap for a smaller version. No good. "we don't exchange sanitary pr

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Michael

Beechfield Healthcare

3 days ago

Ann, I am sorry to hear of your issue with the Raised Toilet Seat. We sell a wide range of healthcare products but we have a very clear set of guidelines when it comes to sanitary / hygiene products and it clearly states on the website: "Please note, we have a duty of care to our customers and for hygiene reasons, we cannot risk spreading infection and therefore cannot accept returns on toileting, incontinence, showering, respiratory or bedding products." We do not accept returns for any sanitary / hygiene products even if the package / wrapping is unopened. In addition, we take great pride in the friendly and courteous service we provide to our customers and I'm sorry that you felt let down on this occasion. Yours sincerely,. Michael O'Brien

Trusted Customer

4 days ago

Date of purchase: 30/04/2024

Very good product at a good price and came on time

Product reviews

Tomas Dunne

10 days ago

Date of purchase: 08/05/2024

Product reviews

Mark Kierans

Drogheda

12 days ago

Date of purchase: 07/05/2024

What Mark Kierans said about Beechfield Healthcare:

Excellent

Product reviews

Trusted Customer

21 days ago

Date of purchase: 03/05/2024

There has been no communication from Beechfield other than when I have emailed them to enquire about the arrival of my order.

Michael

Beechfield Healthcare

11 days ago

Really sorry about this. There was an issue with shipping - the Suez canal - and that has led to congestion in the port of Rotterdam. We were working through our list of backlogged orders as a result of the shipping delay and unfortunately we hadn't got round to emailing you with a status update. Again, my apologies. Rgds, Michael

Product reviews

I paid for my order on 7th May and received an email to say it had gone out of stock but should be back in 3/4 weeks. I am still waiting on my order. My only contact with Beechfield during this time

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Michael

Beechfield Healthcare

11 days ago

Mary Doyle

Athy/Kildare

22 days ago

Date of purchase: 12/05/2024