The renewel of my insurance with Be Wiser was very smooth from the first email to the actual new policy, the payment went through without any problems and was very secure, all in all everything was...
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Dawn Guiver
Be Wiser Insurance Services
9 years ago
Thank you for taking the time to review our service it is much appreciated.
Kind Regards
Dawn
Date of purchase: 04/10/2016
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Trusted Customer
London
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
We are pleased to hear that you have experienced a great service & would consider Be Wiser if you were not already a customer.
However, We notice that you have given us 2 stars, if this does reflect the service that you have received please advise how we could have done better in this instance.
Thank You
Kind Regards
Dawn.
Date of purchase: 30/09/2016
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Trusted Customer
Ng14 6dd
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
Every time I phoned, it takes me over twenty minutes to wait, then someone will answer the phone.
Dawn Guiver
Be Wiser Insurance Services
9 years ago
Thank you for leaving this review. We apologise for the difficulty that you have had trying to contact us. During busy times of the day you can utilize of our call back service and live text chat here: https://www.bewiser.co.uk/existing-customers
Trusted Customer
9 years ago
I tried to phone from 8:30 a.m. to 8:00 p.m. and I tried different times, it seems you are busy the whole day. Can you please have more advisors to answer the phone?
Dawn Guiver
Be Wiser Insurance Services
9 years ago
We are sorry to have been unavailable, we make every effort to ensure that our calls are answered as promptly as possible. We are more than happy to arrange a call back therefore please do not hesitate to contact us via email or call back service to arrange this.
Once again we are sorry that you have had difficulty contacting us and we will endeavour to ensure that we are meeting our customer expectations.
Date of purchase: 27/09/2016
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Trusted Customer
dunfermline
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
Customer Feedback is very important as it enables us to make sure that we are providing the best possible service to our customers. Thank you for taking the time to provide this feedback.
Kind Regards
Dawn
Date of purchase: 04/10/2016
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Trusted Customer
Chelmsford
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
Thank you for taking the time to write this. We apologise that the No Claims Discount is not as expected. We appreciate all feedback as it is important to us.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
