Thank you for your feedback. We are very sorry to hear about the difficulties experienced by your friend during the trip. We have spoken directly with your friend regarding this incident and have discussed the matter with them. We fully appreciate how distressing and uncomfortable this situation must have been, both for your friend and for those travelling with her. Accessibility is something we take very seriously, and we are reviewing what happened with the vehicle and equipment used on the day to help prevent a recurrence. We sincerely apologise for the experience and appreciate you bringing your concerns to our attention.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts