Merchant Logo

Baby Planet (uk) Reviews

Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

351

43

14

15

64

487

ratings over the past year

Displaying all 4,235 reviews
Trusted Customer
10 years ago
Date of purchase: 25/10/2014
I was told when I brought the mamaroo the delivery time would be two weeks instead…
I was told when I brought the mamaroo the delivery time would be two weeks instead it was four I was not impressed and even tried to cancel and get a refund. I wouldn't of brought it had I known it...

Read all
Merchant Logo
Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the delivery issues and inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Share
Trusted Customer
10 years ago
Date of purchase: 11/10/2014
Didn't keep the delivery time, therefore ended up three weeks without been able to use…
Didn't keep the delivery time, therefore ended up three weeks without been able to use my buggy. Very dissatisfied and after a week when I called to return a what I bought I was told they don't give...

Read all
Merchant Logo
Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the delivery issues and inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Share
Trusted Customer
10 years ago
Date of purchase: 27/09/2014
Couldn't fault them in any way
0
Share
Trusted Customer
10 years ago
Date of purchase: 27/09/2014
The service at the Trafford show was good. I was frustrated that I had to…
The service at the Trafford show was good. I was frustrated that I had to chase for the order and there is a lack of communication following the order being placed to dispatch. That said, when I...

Read all
Merchant Logo
Baby Planet (uk)
Baby Planet (uk)
10 years ago
please accept our sincere apologies for all the delivery issues and inconvenience caused. Our customer service team will contact you to apologise in person. thanks Baby Planet Customer Service Management Customer Service Management
0
Share
Trusted Customer
10 years ago
Date of purchase: 27/09/2014
Great help in deciding which has pram was best for us. Speedy delivery and always…
Great help in deciding which has pram was best for us. Speedy delivery and always easy to liaise with. Thank you
0
Share
About Baby Planet (uk)
Established in 2002 a family owned business, we have rapidly grown to become one of the largest and respected nursery retailers in the East Midlands. A huge part of our growth and success has come from our policy to serve each customer individually with fully trained staff in all areas, providing the best one to one service possible with honest and helpful advice for your new arrival. We host most of the leading brands such as Bugaboo, Mamas and Papas, Boori, Kidsmill, Silvercross, ICandy,Joolz ,Cosatto and many more all under one roof making us the one stop baby shop.
Read all
34-36 Western Rd, Leicester, Leicestershire, LE3 0GA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Baby Planet (uk)
Established in 2002 a family owned business, we have rapidly grown to become one of the largest and respected nursery retailers in the East Midlands. A huge part of our growth and success has come from our policy to serve each customer individually with fully trained staff in all areas, providing the best one to one service possible with honest and helpful advice for your new arrival. We host most of the leading brands such as Bugaboo, Mamas and Papas, Boori, Kidsmill, Silvercross, ICandy,Joolz ,Cosatto and many more all under one roof making us the one stop baby shop.