I did make an additional enquiry regarding a bespoke dog bed, which was answered promptly, and I will return to this shortly.
So basically an excellent customer service experience.
Lesley Payne
Baavet
1 month ago
Thank you, we appreciate your feedback and are delighted to know your happy with our customer service team.
Product reviews
Lesley Payne
Baavet
1 month ago
What great and informative comments that we hope others will find useful when choosing their pets a new bed.
Thank you for such lovely feedback and we will look forward to hearing from you soon for human Baavets too!
The Baavet Team
Wow, feedback like yours speaks volumes, thank you.
Product reviews
Lesley Payne
Baavet
1 month ago
What a wonderful review, thank you for your kind comments. We are so proud to be a British company using British wool and making our Baavets here in Wales.
Thank you for your support and for leaving such informative feedback.
The Baavet Team
We are so pleased all the dogs love their new Baavet. It seems to help them sleep just as much as it helps their humans. Thank you for your recommendation and your kind comments.
The Baavet Team
Date of purchase: 23/04/2026
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Trusted Customer
Feefo Verified
2 months ago
There was a complication with our order, and it was immediately changed and our arrived the next day..
Lesley Payne
Baavet
2 months ago
We are so pleased our customer service team could help with your order.
Thank you for such lovely feedback.
The Baavet Team
Excellent service. Goods arrived sooner than expected.
Lesley Payne
Baavet
2 months ago
Thank you
Product reviews
Lesley Payne
Baavet
2 months ago
What a wonderful review, thank you for your kind comments, especially on our sustainability. We are so proud to be a British company using British wool and making our Baavets here in Wales. Thank you for ordering with us again.
The Baavet Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
