Ordered from the site. Over a week later get a random refund of the price of the item not including postage. No email to tell me as to why.
Customer Service
B Couture London
5 years ago
Hi Luke,
Sorry to hear this. Please email us on info@bcouturelondon.com with an order number and we look int the refund for you.
Thanks
B COUTURE LONDON
Product reviews
Date of purchase: 25/04/2021
0
Share
DP
divyang patel
5 years ago
What divyang patel said about B Couture London:
Got wrong size
Customer Service
B Couture London
5 years ago
Hi Divyang,
Sorry to hear this. Please email us on info@bcouturelondon.com with photos of what you ordered and what you received.
We will look at rectifying this asap for you.
Thanks
B COUTURE LONDON
Didn't arrive next day what was needed, when I emailed them they didn't respond, I just got an auto email saying I had been refunded £2, I'm assuming the difference in postage shop. They need to...
culture was in the process of moving the warehouse and things did get a little chaotic however the service worked itself out in the end with customer service
Service was good, but the jeans are no where near like the ones in the pic, the colour of the actual Jean is not as the one in the pic the item you receive is cheap looking and nasty colour
Product reviews
Date of purchase: 24/04/2021
0
Share
TK
Taimoor Khan
5 years ago
What Taimoor Khan said about B Couture London:
Worst service ever - ordered a pair of jeans twice and both times were wrong - tried emailing them no response at all. Give my money back atleast !!
Customer Service
B Couture London
5 years ago
Hi Taimoor,
S
Product reviews
Customer Service
B Couture London
5 years ago
Hi Taimoor,
Sorry to hear this. I am unable to locate any emails from you. Please email us on info@bcouturelondon.com and we can get this rectified for you.
Thanks
B COUTURE TEAM
Hi,
Sorry to hear you had problems with the sizing. Items can returned for exchanges or refunds, please follow our returns policy available on our website.
Thank
B COUTURE TEAM
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
