I ordered a product to then receive an email saying my order had been cancelled without and explanation. I presume you haven’t got the product in stock anymore which is understandable but I would of...
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Customer Service
B Couture London
5 years ago
Hi Ashley,Sorry to hear this. I have looked into this and can see that the day your order was placed a system error occurred on our website, meaning that unfortunately some items were oversold. An email was sent out asking if you would anything else. We do advise on the same email that we will refund after 24 hours if we do not receive a reply.ThanksB COUTURE LONDON
Product reviews
Date of purchase: 28/04/2021
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Jessica Dunne
5 years ago
What Jessica Dunne said about B Couture London:
Keep getting emails being asked to review the products but how can I if I never received them!!!
Been a couple of weeks , emailed and never got a response. Would love for someone to respond so I can...
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Customer Service
B Couture London
5 years ago
Hi Jessica,
I have just looked into this and can see that the order is being sent to Ireland. We have to allow 7-10 working days for this to arrive. 11/05/2021 will be the 10th working day.
If this still does not arrive please email us on info@bcouturelondon.com
Thanks
B COUTURE LONDON
I ordered and paid but it was out of stock it should just say out of stock before I order?
Customer Service
B Couture London
5 years ago
Hi Shannon,
Sorry to hear this. I have looked into this and can see that the day your order was placed a system error occurred on our website, meaning that unfortunately some items were oversold. An email was sent out asking if you would anything else. We do advise on the same email that we will refund after 24 hours if we do not receive a reply.
Thanks
B COUTURE LONDON
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
