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AXA Global Healthcare Reviews | {{merchantUrl}} reviews

Displaying all 920 reviews

Camila Falese

Feefo Verified

BEL

6 months ago

What Camila Falese said about AXA Global Healthcare:

Perfect

Good

Finlay Trasler

Feefo Verified

GBR

7 months ago

What Finlay Trasler said about AXA Global Healthcare:

Incredible Customer Service.

AXA has been absolutely delightful to work with. I have recently purchased an international healthcare policy, to help me over the next three months. I purchased the policy over the phone and I felt...

Chris

AXA Global Healthcare

7 months ago

Thank you for this wonderful feedback. It's great to hear that Amine was able to offer you such incredible service. I have already passed this on to make sure that Amine and the team are able to see it. Thanks Chris

Roseann McKeegan

Feefo Verified

USA

7 months ago

What Roseann McKeegan said about AXA Global Healthcare:

Great experience🤗

Niccolo walked me through step by step,always with the answer to any and all of my questions. Professional and kind. As a senior with pre-existing conditions I am very happy with both customer...

Chris

AXA Global Healthcare

7 months ago

Thank you for the kind feedback, we'll be sure to pass it on. Chris

Roseann McKeegan

7 months ago

❤️

Trusted Customer

Feefo Verified

7 months ago

Happy I found AXA

Full on good service over the phone and very kind to respond on email about questions. You will always be put through the AXA assistance that help you with your coverage, that way you have a...

Chris

AXA Global Healthcare

7 months ago

Thank you for taking the time to give us your kind feedback, the team really appreciates. Chris

Trusted Customer

Feefo Verified

7 months ago

Very Good

My sales agent was terrific. He worked hard and was very responsive and communicative. This was paramount for us. It took a little longer for AXA to send us the confirmation and we are still...

Chris

AXA Global Healthcare

7 months ago

We really appreciate your feedback. We're always looking to improve the service we offer, so please rest assured that your constructive feedback here will be listened to.

Trusted Customer

Feefo Verified

7 months ago

stuning

outstanding

Trusted Customer

Feefo Verified

7 months ago

Patient and supportive sales agent even after referral to colleague

As I was in a stressful situation where I needed a proof of insurance in time for my appointment to renew my residence permit, I expressed my urgency to Leon Davidson, who clearly understood where I...

Chris

AXA Global Healthcare

7 months ago

Thank you for taking the time to leave a review with us, and I'm glad he was able to help you! I've passed your kind feedback onto Leon. Thanks Chris Customer Insight Manager

Trusted Customer

Feefo Verified

7 months ago

disappointed with the service

I am quite disappointed with the service. I was supposed to receive a call back from your customer service on September 30, but to this day no one has contacted me. I had to call myself today, only...

Chris

AXA Global Healthcare

7 months ago

Thank you for taking the time to leave us your feedback. I have spoken to our customer service and sales teams regarding this situation, and they have opened a case to look into it. A member of our complaints team will be in contact with you to discuss the service you have received and see if there's anything we can do to help. Thank you Chris

Rochelle Nyquist

Feefo Verified

FRA

7 months ago

What Rochelle Nyquist said about AXA Global Healthcare:

Still in progress

The representative was polite. The process was complicated. It is not completed yet. I sent an email to the rep asking if I should get my local axa person to help me finish the process and pay. I...

Chris

AXA Global Healthcare

7 months ago

Hi Rochelle I'm sorry our customer service hasn't up to our usual standard. I have passed this on to our sales manager and asked them to follow up with you as soon as possible. Thank you Chris

Trusted Customer

Feefo Verified

7 months ago