I have no idea if I have insurance or not. I asked to receive an email after our conversation and never received it. Now I received an email saying that I have made a purchase and rate it.
1
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PM
Patrick Mullarkey
Feefo Verified
Porthcawl, Wales. UK.
5 years ago
What Patrick Mullarkey said about AXA Global Healthcare:
Excellent, polite and extremally helpful.
0
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LO
Lillian Kotonya Otieno
Feefo Verified
5 years ago
What Lillian Kotonya Otieno said about AXA Global Healthcare:
Instructions on next steps could be clearer.
0
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Trusted Customer
Feefo Verified
5 years ago
Friendly and helpful
Yes I would recommend
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Trusted Customer
Feefo Verified
5 years ago
Efficient and dynamic!
Will
AXA Global Healthcare
5 years ago
Hi there and thank you for your feedback. if you have any further queries please contact us on +44 (0) 1892 503856.
Kind regards,
Will
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JM
Jennifer Morgan
Feefo Verified
LONDON
5 years ago
What Jennifer Morgan said about AXA Global Healthcare:
Good product but complicated procedure to enrol and inflexible attitude
the policy offered was correct and encompasses everything I asked for. It took them 3 days to provide me with policy details and the staff not flexible at all. They refuse to send hard copy of...
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Will
AXA Global Healthcare
5 years ago
Hello and thank you for your feedback we really appreciate it. If you have any further queries please contact us on +44 (0) 1892 503856.
Kind regards,
Will
1
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Trusted Customer
Feefo Verified
5 years ago
Initial service great and team very helpful. However, there have been delays in receiving paperwork, which is now causing issues.
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for providing us with your feedback. We’re very sorry for the delay in getting your paperwork to you, but hope you now have everything you need. If you have any further queries please contact us on +44 (0) 1892 503856.
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Trusted Customer
Feefo Verified
5 years ago
Very professional friendly service
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for giving us feedback about your recent experience with us, we really do appreciate it. If you have any questions about your new healthcare plan, please call us on +44 1892 503 856.
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Trusted Customer
Feefo Verified
5 years ago
Simple efficient and good value
My agent was efficient and very honest about all aspects of the policy. I was offered a broad range of options and allowed to chose my preference without pressure.
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for taking the time to comment on the positive experience you have recently had with us, we really do appreciate it. If you have any questions about your new healthcare plan or need anything else, please do give us a call on +44 1892 503 856.
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CU
Chris Unwin
Feefo Verified
5 years ago
What Chris Unwin said about AXA Global Healthcare:
Poor and expensive service
Sent emails not answered
Poor feedback
Process took too long during which I brought insurance from another supplier
Emma Crowle
AXA Global Healthcare
5 years ago
We’re really sorry to hear about your experience with us and are grateful to you for providing us with your feedback. We’ve unexpectedly had some staff absences which meant we weren’t able to provide you with our usual high standard of service. We’re now back on track and wish you good health for the year ahead, and would welcome the opportunity to support your health needs in the future.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.