AXA Global Healthcare has a great team of support, my inquiry was attended immediately and they can provide satisfactory responses. I am extremely happy to be part of AXA Global Healthcare family.
Emma
AXA Global Healthcare
1 year ago
Thank you for taking the time to leave us your review. We're delighted to hear about your positive experience, and look forward to assisting you in the future.
Kind regards,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Health Insurance
Very good, very helpful and efficient Sent, with competitive pricing
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Trusted Customer
Feefo Verified
1 year ago
Support unhelpful
Cannot access health app. Support unhelpful.
Emma
AXA Global Healthcare
1 year ago
I'm sorry to hear you've been unhappy with the support to date. We'd really like the opportunity to put this right. Please give us a call any time on +44 (0) 1892 503856 and we'll be happy to help get you signed up to your online account.
Kind regards,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Yomi
Yomi was very very helpful, polite and agreeable.
Emma
AXA Global Healthcare
1 year ago
Thank you for your great feedback about Yomi, I'll be sure to pass it on.
Kind regards,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Jo *Personal information removed by Feefo* has been an absolutely amazing resource. Very knowledgeable, responsive, helpful.
Emma
AXA Global Healthcare
1 year ago
Thanks very much for taking the time to leave us a review. We're delighted to hear you think Jo is as great as we do, and will be sure to pass your feedback onto her.
Many thanks,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Easy process
Cooperation was excellent.
Emma
AXA Global Healthcare
1 year ago
We're very happy to hear your found it easy to join us. We look forward to assisting you in the future.
Kind regards,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Excellent service
Had a very good experience with easy explanations and prompt replies to all questions. Very knowledgeable and helpful staff.
Emma
AXA Global Healthcare
1 year ago
I appreciate you taking the time to leave a review. We really value your lovely feedback and are thrilled to hear about your positive experience.
Best wishes,
Emma
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Trusted Customer
Feefo Verified
1 year ago
The assessment process was too slow an unhelpful
I did not accept the quote provided as the assessment process was just too slow and so the product did not meet my needs. The sales representative, Thomas was very pleasant, helpful and gave me good...
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Emma
AXA Global Healthcare
1 year ago
I'm very sorry for the delays you encountered when trying to buy a policy from us. That is certainly not the experience we aim to provide our customers. We will thoroughly review what happened to ensure it doesn't happen again and I'll pass on your kind feedback about Thomas.
Kind regards,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Responsive, patient, helpful.
Emma
AXA Global Healthcare
1 year ago
Thank you the great feedback. We're delighted to read that you had such a good experience. Please don't hesitate to contact us on +44 (0) 1892 503856 or via your online portal if you need any assistance in the future.
Best wishes,
Emma
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Trusted Customer
Feefo Verified
1 year ago
Terrible, would not recommend at all after years of being a customer, shame it had to end on a bad note with AXA
Emma
AXA Global Healthcare
1 year ago
I’m sorry you were unhappy with your recent experience, and that the alternative options we offered you didn't meet your needs.
Kind regards,
Emma
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.