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AXA Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 150,864 reviews

Trusted Customer

Feefo Verified

Dublin 7.

9 years ago

What Trusted Customer said about AXA Insurance:

I called into office on Mary Street, Dublin 1. A very reasaonable guy delt with me. I was happy with how I was dealt with and reasonably happy with the insurance renewal quote.

Trusted Customer

Feefo Verified

9 years ago

Happy with professional service, not happy my premium is gone up for no reason.

The lady I was dealing with in the Athy branch was lovely and very helpful. However, my premium is gone up by 20% and I have the maximum no claims discount. I couldn't understand it and still can't....

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service efficient and helpful

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Unable to speak with Customer Service about my policy before it went through

There was no option between good and poor. We received the quote for our new motor policy, when I tried to ring on numerous occasions to say we didn't want the key service fees for €35 a year (costs...

Trusted Customer

Feefo Verified

9 years ago

Insurance rates are too high

It is impossible to judge the service separate from the extremely high premium I have been charged. The staff might well be friendly, but I was left feeling utterly ripped off by them. I understand...

Erika Rafferty

AXA Insurance

9 years ago

Hi Paddy,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Erika　

Trusted Customer

Feefo Verified

9 years ago

fantastic

fast , is the best service.

Michaela Deeny

AXA Insurance

9 years ago

Good Morning Peggy,

Thank you very much for taking the time to rate our service and give us such a positive review.

Kind Regards

Michaela

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Great help

As a young driver Axa were the only insurance company that would help me ! Great service

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Very nice and polite. Quick in getting my insurance and in a good price

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Axa are brilliant.

Excellent service, no issues during my time with axa and I am looking forward to using axa in the future.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

I found the call very pleasent. They guy on the phone was very helpful and made me feel at ease

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