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AXA Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 150,864 reviews

Trusted Customer

Feefo Verified

9 years ago

Overall experience is good..

Staff always very polite and helpful. Have been with axa for many years and will stay providing I get good value.

Trusted Customer

Feefo Verified

county Limerick

9 years ago

What Trusted Customer said about AXA Insurance:

Efficency,friendly staff,and call backs.

staff very efficent.I needed a quote quickly as my motor insurance was due for renewal which had jumped in price drasticaly.The quote was better so i signed up.I had been with my previous Insurers...

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

5 star no fuss service

Use Axa for motor insurance. The quote was fair and I had to do almost nothing for the renewal to take effect. Great service.

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Highly recommended

Easy to use and well laid out website (via mobile device)

Trusted Customer

Feefo Verified

9 years ago

very good

I have being a customer of AXA for nearly 20 years and I find their Car insurance service great. I do not like that when you make a telephone call to you local branch you can be transferred anywhere...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Good company

Nice people to Deal special Adela Murrsan

Trusted Customer

Feefo Verified

Wexford

9 years ago

What Trusted Customer said about AXA Insurance:

Waiting for 3 days for a reply to my query on wrong date on my insurance certificate. Can't print until I receive it ,therfore driving around with no cert in my window..help asal

Erika Rafferty

AXA Insurance

9 years ago

Hi Lucy,

Thank you for taking our call earlier.

I am delighted that we could clear up the confusion over your insurance certificate.

Kind Regards,

Erika

Trusted Customer

Feefo Verified

Santry

9 years ago

What Trusted Customer said about AXA Insurance:

Pleased with the service

Very professional , helpful,

Trusted Customer

Feefo Verified

9 years ago

Poor...

Insurance gone up from 600 to over 1000 this year. Govt investigations announced yesterday morning not a second too soon.

Paul Monks

AXA Insurance

9 years ago

Hi Brian,

Thank you for your comment　Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.

The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Paul

Trusted Customer

9 years ago

Thanks for your reply Paul - but seriously - a near 100% increase?

Trusted Customer

Feefo Verified

Ashford Co. wicklow

9 years ago

What Trusted Customer said about AXA Insurance:

Re AXA Insurance Feedback I have always found AXA to be very polite and helpful whenever I had a problem and they have always taken the trouble to ring me back to see if everything went well M....

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