Paid my renewal. Have received no confirmation, no receipt and nothing to say I'm covered
Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon Peter,
Thank you for taking the time to take our call today.
I am glad that we were able to help you and issue out all documents relating to your policy.
We appreciate the time you have taken to leave feedback and for renewing your policy with AXA.
Kind Regards,
Erika
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Trusted Customer
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Bray
9 years ago
What Trusted Customer said about AXA Insurance:
Easy to follow
Quick and easy
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Trusted Customer
Feefo Verified
9 years ago
Easy to deal with. Efficient.
Axa was very easy to deal with. Renewed house insurance over the phone having received a reminder in the mail and then enquired about car insurance which came in €250 CHEAPER than a renewal from a...
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Trusted Customer
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Cork
9 years ago
What Trusted Customer said about AXA Insurance:
Lady was helpful on the phone and didn't take long to get through to the Co...
Lady was helpful on the phone and didn't take long to get through to the Cork office
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Trusted Customer
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Tullamore
9 years ago
What Trusted Customer said about AXA Insurance:
Satisfaction
Excellent
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Excellent service by AXA Ireland
Fantastic and friendly efficient staff.
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Trusted Customer
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Dubl
9 years ago
What Trusted Customer said about AXA Insurance:
Good helpful poeple
Exlant service
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Good service during renewal process, however no response to My AXA query.
No reply to My AXA on-line contact query or subsequent follow up reminder query 2 weeks later.
Erika Rafferty
AXA Insurance
9 years ago
Good Afternoon James,
Thank you for taking the time to leave feedback.
One of our customer service agents is currently helping you with your query and should have this sorted for you soon.
I do apologise for your online contact query not being looked after.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.