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AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,712 reviews

Trusted Customer

Feefo Verified

Wicklow

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Very helpful and friendly staff.

Trusted Customer

Feefo Verified

9 years ago

I recommend this company. Found them very helpful . Plus gave best quote.

Trusted Customer

Feefo Verified

Galway

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service but quite expensive

Spoke to a pleasant girl who efficiently dealt with my renewal. Thought it was expensive as I am a customer for more years than I'd like to remember.

Trusted Customer

Feefo Verified

9 years ago

Cheapest price I got and Good service

Very efficient. All emails .documents etc replied to and delivered promptly.

Trusted Customer

Feefo Verified

Clondalkin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

No question goes un-answered

Gr8!

Trusted Customer

Feefo Verified

Bandon

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Patient respectful explanation of my query

My query was of course the rise in my premium this year. I'm a low risk driver with full no claims. Your agent patiently and kindly explained the reason and helped me see in perspective the rise was...

Trusted Customer

Feefo Verified

Raheny

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Car Insurance. 2nd best of quotes I received. Very professional and pleasant to deal with.

Spoke to Robert in the Raheny Branch. He was very, pleasant, helpful and competitive to previous quotes I had received. I will definitely approach him again next year if the company I chose this year...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Very prompt and very good service

Michaela Deeny

AXA Insurance - Ireland

9 years ago

Good Morning Tony,

Thank you very much for taking the time out to give us feedback.

We are delighted you are happy with our service.

Kind Regards

Michaela

Trusted Customer

Feefo Verified

9 years ago

Would appreciate cover details of ins. In writing

What I did'nt realise until I came to end of application that it was paperless and I would'nt be getting details of my insurance even small summary which I would greatly appreciate. Getting on in...

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Nuala,

Thank you for taking the time to take my phone call this afternoon. As per our conversation I will have your policy documentation to you in the post this afternoon.

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

Rip off

You could have knocked off the €12 of my policy and rounded it off but ye wouldn't budge and ur car insurance is extremely expensive.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi John,

Thank you for your feedback. Unfortunately we could not reduce the premium to €600 for you. The rate charged at €612 was the best price we could offer this year. The €83 that the Galway office reduced the premium by was the largest discount that could be applied. We do understand your frustration in relation to the price, but due to significant increases in costs across the industry all insurers have had to implement significant rate increases.

Thank you for your continued custom and if you have any queries, please feel free to contact me.

Regards

Paul

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