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AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,405 reviews

Trusted Customer

Feefo Verified

Wexford

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Axa Insurance

Very good service and very easy to access the website to both get a quote and pay for it. More than happy with the service and shall recommend Axa to my family and friends. Thank you

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Attrocius!

1. My quote this year was 3 times higher than last year! It went from aprox €400 to €1227. I was informed that it was due to an open claim. Was transferred to claims - they closed the claim, made...

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Frances,

Thank you for your feedback. I have passed it along to the relevant departments. I have also sent you a reply directly by e-mail as I was unable to contact you by phone.

Kind Regards

Paul

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

GOOD

Trusted Customer

Feefo Verified

9 years ago

Shocking prices keep on rising , is the sky the limit for AXA insurers ?

Prices are just shockingly high and keep on rising even I did not make any claim in more than 4 years.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Philippe,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this. At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud.

However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.　

Kind Regards

Paul

Trusted Customer

Feefo Verified

Chapelizod

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Review; Professional, friendly,helpful AXA personnel for my house insurance renewal. Price very good also

Excellent service

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Rita,

Thank you for your positive feedback. I will pass it along to our team.

Kind Regards

Paul

Trusted Customer

Feefo Verified

9 years ago

Good but the reps let me down a little this year

Competitive prices but I was given one price on the phone and then when it came time for the direct debit an extra "service charge" was applied that was never mentioned to me during any of my...

Trusted Customer

Feefo Verified

cork

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

prompt uncomplicated but to expensive,

I was very happy with the service and I hope AXA will lead the way in providing FAIR AND AFFORDABLE insurance into the future,

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

good service

I attended the shop in Wolfe Tone St. I received excellent service from the lady there. She was attentive and ensure I got everything sorted quickly

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Kevin,

Thank you for your positive feedback. I will pass it along to the team in Dublin City Branch.

Kind Regards

Paul

Trusted Customer

Feefo Verified

Tralee

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Staff member was helpful,friendly & efficient

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi David,

Thank you for your feedback. I will pass it along to the team in Tralee.

Kind Regards

Paul

Trusted Customer

Feefo Verified

9 years ago

Helpful.

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