Fine enough, but not if the devil is in the details.
When I first called in to get information, the person who answered the phone on behalf of Nut Grove in the midlands office or wherever) gave me incorrect information ( later straightened out in the...
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Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Glenn,
Thank you for your feedback. It has been forwarded to the relevant team and will help us improve our customer service in the future.
I do appreciate your frustration at the situation, but there are significant differences in the operation of motor and home insurance between the United States and the EU. We do not issue e-mail receipts, this should have been handed to you in the branch or posted to your address. Please accept my apologies if you failed to receive this.
Kind Regards
Paul
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Quick and cheap
Always helpful
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Trusted Customer
Feefo Verified
dublin
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Good staff, expensive product.
Lovely staff, product is very expensive and the explanation as to the increase was very poor.
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Trusted Customer
Feefo Verified
9 years ago
Very friendly and helpful
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Trusted Customer
Feefo Verified
9 years ago
Pleasant and to the point service
Great service, didn't keep me waiting long to get a quote and processing said quote . Glad I chose axa
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Trusted Customer
Feefo Verified
Cavan
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
So easy even I could do it
The web site was simple to use and the ability to print a temporary insurance disk was a great supervise and offered peace of mind when driving until the original cert comes. I made one follow up...
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Trusted Customer
Feefo Verified
9 years ago
Excellent staff.
The staff are always so lovely to deal with on the phone and extremely helpful.
It's one of the things I really like about dealing with Axa.
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Trusted Customer
Feefo Verified
Balbriggan
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Good as long as the price keep the same
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Trusted Customer
Feefo Verified
9 years ago
AXA are dealing with a compensation claim due to a motor accident. They keep me updated on any change in the claim. I have home insurance with AXA and I find them easy to deal with and the insurance...
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