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AXA Insurance - Ireland Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,607

2,130

295

122

289

13,443

ratings over the past year

Displaying all 147,779 reviews

Trusted Customer

Feefo Verified

balbriggan

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Bad service by AXA Ireland

It seems no one bother to care customer after customer paid insurance fee

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Xueqin,

Thank you for taking the time to leave some feedback.

Are you looking for a call-back from our sales team about your insurance policy ?

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

very good

Trusted Customer

Feefo Verified

9 years ago

Отлично обслуживание AXA Ireland

Very easy

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service by AXA Ireland

A good costumer service

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Отлично обслуживание AXA Ireland

excellent customer service and not expensive insurance

Trusted Customer

Feefo Verified

shercock

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

dobrze

baedzo dobra firma

Trusted Customer

Feefo Verified

NWA's

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Just good service

Trusted Customer

Feefo Verified

athlone

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

excellent, easy to understand. easy to use

straight forward. no problems. does what it says on the tin

Trusted Customer

Feefo Verified

9 years ago

Great Cover at a affordable Price.

Very polite, checked everything carefully, Explained my cover in detail, very competitive price compared to other insurers.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent customer service. Thanks Paul.

i wanted to amend my policy and they were charging another 30 euro handling fee and when I queried this I was told there was no handling fee but there was a government levy which was actually working...

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Patricia,

Sorry I missed you by phone. I apologise if you felt that the service was poor and our staff explained the situation poorly. You are correct in that the Government levy is not €16. The levy is 5% of the policy fee per annum and our staff member was incorrect in their advice. There is a €30 administrative fee for permanent changes to the policy in respect of the address, car and drivers, so unless you were changing any of these 3 then no fee is applicable.

Kind Regards

Paul

Trusted Customer

9 years ago

Thanks again Paul.