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AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,472 reviews

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Very courteous

First class helped me all the way and very courteous

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent customer service and rapid response

Trusted Customer

Feefo Verified

7 years ago

Great service

Excellant. very friendly and helpful staff..

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

I have the policy and cover I want at a good price

I rang Emma Louise and she was very helpful and I got a great deal on my house insurance, but more importantly I have an emergency backup from yourselves re a leak, etc which is piece of mind

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Bad service

Bad service , waiting for a week for my disc

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good Morning Karin,

Thank you for taking the time to leave your feedback.

I apologise for the delay in receiving your documents via post. As you are registered for MyAxa your documentation had been available in your account rather than being posted in a bid to make Axa more environmentally friendly. I have now also issued these via post for your convenience, please allow 3-5 working days for these to be received.

In the meantime if you would like to view any documentation regarding your policy, you can log in and print via MyAxa 24/7.I hope this resolves your query.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Extremely dissapointed

Lack of communication. Had to ring about 4 times just to get a renewal letter. Then my deposit coming out 1 week later than it was meant too. Paying 2000 euro per year for this service is disgraceful.

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good Afternoon Daniel.

Thank you for taking the time to leave your feedback.

I apologise for the issue you have experienced regarding your renewal. This should be automatically issued via email and post therefore I will refer this to our IT to investigate how this did not happen in this instance and to ensure this does not happen again. I hope that your next renewal is a more smooth process.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

The representative named Donal was very helpful and super efficient.

Trusted Customer

Feefo Verified

7 years ago

Bon accueil

Très bon accueil en agence

Trusted Customer

Feefo Verified

7 years ago

Very helpful & explained items well

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Absolutely pleasure to deal with from start to finish 100%

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