Great and frienly staff great to deal business with them
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Tak
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
service? what service?
In my town (Tullamore, Co. Offaly) the AXA branch office has been recently closed. Managing anything over phone or online is a disaster compared to personal assistance.
Nikki Kelly
AXA Insurance
7 years ago
Good Morning Ervin,
Thank you for taking the time to leave your feedback.
I apologise you are unhappy with your local branch closure. Fewer and fewer AXA customers are calling into their nearest branch. Instead there is a growing preference for people to purchase their insurance online or by phone. Following a review of the branch network a decision was made to close a number of branches, including your local one.
However, our dedicated customer service team are available 8am - 8am Monday - Friday and 8am - 4pm Saturday on 1890 247 365. We are also maintaining our branch network, which will continue to offer a full range of services. Your nearest branch is now Mullingar.
I hope this gives you further information and helps you have a more positive experience in any future contact with ourselves. We want to thank you for renewing your policy. We value your custom and look forward to being of service to you in the future.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
7 years ago
Great service. Very happy
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Axa was A1
I found the attitude of the phone service A1. Very helpful and polite
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Trusted Customer
Feefo Verified
7 years ago
Quite Good, but could be easier
It was difficult to get what I wanted from the insurance, but the process of buying the insurance was simple. It should be also easier to find the documents that should be presented could use a bit...
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