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AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

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Service

4.7

/5

5

4

3

2

1

10,589

2,014

341

141

307

13,392

ratings over the past year

Displaying all 151,107 reviews

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

..

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Always make it so easy to manage renewals and any queries

Very helpful customer service and always easy to manage renewals or queries

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Don’t renew a policy unless you get confirmation from a client to do so

Nikki Kelly

AXA Insurance

7 years ago

Good Morning Sarah,

Thank you for your feedback.

I apologise you were unhappy with our auto renewal service. We can see from our renewal records that your renewal was issued via email on 25/01, and also via post on 01/02 as a reminder. It is mentioned in the renewal that we will automatically renew your policy if we do not hear from you. As we did not hear from you we automatically renewed same.

We do this in order to ensure our customers have the easiest possible renewal service and also to ensure our customers are never left without cover. We want to thank you for renewing your policy. We value your custom and look forward to being of service to you in the future.

Kind Regards,

Nikki

Feefo Coordinator

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Efficient Service

Query answered quickly and issues sorted with a quick phone call

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Friendly and helpful

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Yes staff very helpful

0

Trusted Customer

Feefo Verified

7 years ago

I'm happy so far :)

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Very good

Great

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Very good and quick to sort best deal

Yes very good and cheapest around

1

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Just good service prompt!

0

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