AXA Insurance Reviews

Thank you for taking the time to leave your feedback.

I apologise for the delay you have experienced in receiving a response via email. We have recently experienced an error with our email system and therefore are currently trying to work through a backlog of emails. I assure you we are working as hard as possible to ensure a swift service for our customers and we appreciate your patience at this time.

I also apologise for the delay in receiving your documents via post. As you are registered for MyAxa your documentation had been available in your account rather than being posted in a bid to make Axa more environmentally friendly. I have now also issued these via post for your convenience, please allow 3-5 working days for these to be received.

In the meantime if you would like to view any documentation regarding your policy, you can log in and print via MyAxa 24/7. I can also see confirmation has been received that your payment was successfully taken and I hope this resolves your query.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator