AXA Insurance Reviews

Thank you for taking the time to leave your feedback.

I apologise you did not receive adequate communication regarding your renewal causing your policy to cancel. I will forward this information on to ensure our documentation is issued in a timely manner to avoid situations such as this occurring in the future. Thank you for bringing this to my attention and I hope any future communication with ourselves is more positive.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Thank you for taking the time to leave your feedback.

I apologise you did not receive a call back as requested. We are currently reviewing our call back procedures and hope to implement a more refined model to ensure our call backs are completed in order and as soon as possible.

We are also training additional staff to ensure hold times are reduced and a more swift service can be delivered to all our customers.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator