How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,169 reviews

Trusted Customer

Feefo Verified

Co.Dublin

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

I asked for a better quote as a customer since 1972 PMPA time I was dismissed abruptly

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good afternoon David,

Thank you for taking the time to leave your feedback.

We are sorry to hear you were disappointed that we were unable to reduce the price of your renewal. I can confirm that my colleague who spoke to you regarding your renewal was correct. They advised you the price issued was the best price we could offer this year and that was the case this time as it reduced by €120 on the basis of your long term loyalty.

Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

Clonee

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Will tell my friends about your company and prices take care Declan

Well done emma curran very helpful and promised to ring back she keep her word i like that not a bad price either thanks again Declan

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Customer service

Extremly nice people on the phone . and great customer service

Trusted Customer

Feefo Verified

7 years ago

Fast and Accomodating.

Trusted Customer

Feefo Verified

Ballinteer

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Quick and easy to get a quote.

Quote online worked well. Able to consider options and come retrieve it a few days later

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

AXA HOME INSURANCE

I got a very good policy with a fair price

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

John wads very helpful and msade it all stress free and easy.

Certainly!

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Found some of your personal very unprofessional and some very professional

Michaela

AXA Insurance - Ireland

7 years ago

Hi Joseph

Thank you for taking the time out to give us your feedback.We will pass on your feedback to the team manager so they can investigate further.Thank you for your business.

Kind Regards,

Michaela

Trusted Customer

Feefo Verified

7 years ago

Clear online site

Easy to navigate the online site.

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Chatty and very friendly person on the other end of the phone

Excellent efficient and very friendly and yes I would use Axa again

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo