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AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,452 reviews

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Easy and professional l

I alsways find AXA easy to deal with .

Trusted Customer

Feefo Verified

7 years ago

Greatest help and make my day

Good job excellent work love the help

Trusted Customer

Feefo Verified

7 years ago

Excellent services , friendly staff, good time manor .

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Agent was very pleasant and helpful

Trusted Customer

Feefo Verified

7 years ago

direct contact number

The service was good but I would like to have a direct contact phone number for my local branch. Don’t you call centres based elsewhere in the country makes the whole service very impersonal. The...

Trusted Customer

Feefo Verified

7 years ago

5 star

Very competitive pricing, promp service , all documents on time and correct , pleasure to deal with

Trusted Customer

Feefo Verified

New Ross

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

WELL DONE

It was my first time making a claim on a policy, I was very happy with the staff I dealt with, they took me through what needed to be done, all just took less than 10mins

Trusted Customer

Feefo Verified

7 years ago

Yes

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

I didn't get any reply

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good Afternoon Ilgonis,

Thank you for taking the time to leave your feedback.

I can see we have successfully replied within the 72 hour response rate advised. Please check your inbox for further information regarding your query.

I hope this will resolve your issue. We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance - Ireland:

My insurance went up €100 cannot see the reason with the company sense 1970

More information before you pay as I was told I should have contacted them before I paid as they could do nothing after I also see on my insurance policy that I am not covered for commuting to work...

Nikki Kelly

AXA Insurance - Ireland

7 years ago

Good Morning Edmond,

Thank you for taking the time to leave your feedback.

We are sorry to hear you were disappointed that we were unable to reduce the price of your renewal. I can confirm that my colleague who spoke to you regarding your renewal was correct.

They advised you the price issued was the best price we could offer this year and that was the case this time. Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation.

Our agents would always try and do the very best they can for you.We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

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