The guy on the phone is a really nice and very patient as well.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Staff very good, products need to improve- and offer better value
Does not represent value i.e. being with AXA for many years, no claims, yet it does not seem to be refleted yearly.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
ny
Cant say enough about this insurance company.
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Trusted Customer
Feefo Verified
7 years ago
Great service.
It was so easy to renew and the renewal price was really good too!
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Trusted Customer
Feefo Verified
7 years ago
Adequate
Matty was quite prompt in getting back to me with a quote and polite as per expectations.
Unfortunately all insurance companies seem to think older cars are rust infested death boxes and instead of...
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Your member of staff i felt with was a great help and got my policy sorted within a few minutes
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
They could have phoned me
Nikki Kelly
AXA Insurance
7 years ago
Good Afternoon Catherine.
I apologise you were unhappy you did not receive a phone call prior to your renewal. At present, we are unable to offer this service however we try our best to ensure adequate communication prior to the renewal and also offer our auto renewal service to ensure our customers are never left without insurance. I can see your renewal was generated on 15/01/18, with letters issued on 23/01, 30/01 and 07/02 regarding your renewal. I can see you then proceeded with the auto renewal service and I am delighted we have been able to provide a product at a price your were happy with.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Nikki
Feefo Coordinator
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Trusted Customer
Feefo Verified
7 years ago
Lady in Wexford knew her stuff.....
Very good.......
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
AXA Renewal 2019
I found the service excellent and as a valued customer they listened to my needs & gave me a discount which I was very happy with. However, I was disappointed today when shopping in Woodies to be...
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