Excellent and professional staff who answer all queries with courtesy and insight. I was happy with the assistance given around payment options. Overall a good experience
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Impressed with service and website
|Excellent - Gentleman (Brendan) answered all my questions concisely and efficiently.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
very helpful and professional
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Trusted Customer
Feefo Verified
7 years ago
Swift excellent customer service good value
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
te River email yesterday afternoon regarding above
I’m still waiting for reply , sent email last Friday ref updating no claims bonus from step 2 to 5, also requested email confirmation receipt of €1244.87 that I paid to settle claim myself , please...
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Michaela
AXA Insurance
7 years ago
Good Morning Tracy,
I have contacted your claims handler Kieran Doyle for you and asked him to get in contact with you to discuss. Please accept our apologies at the delay in getting back to you on this matter.
Kind Regards
Michaela
TC
Trusted Customer
7 years ago
I received email from agent yesterday afternoon answering my query, thank you for your intervention.
Michaela
AXA Insurance
7 years ago
Hi Tracy,
Thanks for coming back to me on this. Yes, I have since spoken with him and he advised me that he did send on a response. I am glad to hear that you have received this. Should you have any further queries please do not hesitate to contact him.
Thank you for insuring with Axa
Kind Regards
Michaela
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Yes
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Trusted Customer
Feefo Verified
7 years ago
Quick response and clarity with my policy
Competitive and affordable premium, useful advise from agents and good customer relations
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Trusted Customer
Feefo Verified
7 years ago
It was extremely hard to get through to an Agent on the phone
on hold for 11 mins at one stage
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
I am a long time with Axa I just feel safe with Axa insurance
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about AXA Insurance:
Elaine in mullingar was very good to explain and help with policy
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.