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AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,721

2,075

340

139

305

13,580

ratings over the past year

Displaying all 150,303 reviews

Trusted Customer

Feefo Verified

7 years ago

Very good staff, friendly and excellent service

Great customer service and good prices. Highly recommended

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

I have always found your service and representatives to be excellent,

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

hole process was easy.

Phone follow-up after quote was appreciated. The fact that there is an AXA Office round the corner from me was a plus. Staff were friendly courteous and competent.

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Great staff very easy to deal with would highly recommend them to anyone very good prices

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

No headaches

Friendly with easy access to relevant information.

Trusted Customer

Feefo Verified

Cork

7 years ago

What Trusted Customer said about AXA Insurance:

veryeasy site to navigate

easy breadcrumbs on the website,easy to navigate and a couple of clicks to obtain information needed

Trusted Customer

Feefo Verified

Dublin

7 years ago

What Trusted Customer said about AXA Insurance:

Try get your staff to remember there customers

Nikki Kelly

AXA Insurance

7 years ago

Good Afternoon Matt,

Thank you for taking the time to leave your feedback and for bringing this to my attention.

I apologise for the issue you encountered recently having provided your documentation in branch. I can see this has already been referred to the branch for investigation and I am glad our customer service agent you spoke with was able to locate your documentation in branch, ensure it was validated and issue your annual documents.

I will also contact the Branch Manager to ensure this is followed up and that, going forward, all documentation is processed immediately to avoid any further delays.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards,

Nikki

Feefo Coordinator

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about AXA Insurance:

Service was good. Parts were delayed however. Big push from car rental company to take a car even though parts hadn't arrived. I was told car would be ready at a certain time but was waiting over an...