AXA Insurance - Ireland Reviews

Thank you for taking the time to leave your feedback.

I apologise for the delay in receiving your documents via post, these were issued upon inception of your policy on 31/01. We advise to please allow 3-5 working days for these to be received. However, you are eligible for MyAxa therefore while you are waiting for these to arrive, if you would like to view or print any documentation regarding your policy, you can log in and print 24/7.

I hope this resolves your query. We want to take this opportunity to thank you for choosing AXA for your car insurance. We really appreciate your business.

Kind Regards,

Nikki

Feefo Coordinator

Thank you for taking the time to leave your feedback.

I have had a look at your policy and I can see you were disappointed that we were unable to reduce the price of your renewal. I can confirm that my colleagues who spoke to you regarding your renewal was correct. They advised you the price issued was the best price we could offer this year and that was the case this time as we matched the premium offered last year.

Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator

Thank you for taking the time to leave your feedback.

I apologise for the delay in receiving your documents via post. As you are registered for MyAxa your documentation had been available in your account rather than being posted in a bid to make Axa more environmentally friendly. I can see our agent has since issued these via post for your convenience, please allow 3-5 working days for these to be received.

In the meantime if you would like to view any documentation regarding your policy, you can log in and print via MyAxa 24/7. I hope this resolves your query.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Nikki

Feefo Coordinator