AXA Insurance Reviews

Hi there, Thanks so much for taking the time to leave us your feedback. This feedback helps us to improve the products & services that we offer, so we really appreciate your input. Please get in touch anytime you need us. Best wishes, Jon AXA Customer Service Team

Good afternoon, Jean. Thanks for leaving your fab feedback for us. It's great to see you renew with us for another year and I'm happy to hear your claim was resolved quickly. Feel free to get in touch anytime you need us! Best wishes, Jon AXA Customer Service Team

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team

Hi Gary, Thanks for taking the time to leave us some feedback; we logged you were unhappy with your renewal price when you called back in May. There are lots of things that can affect your renewal price so we can't always narrow down which ones apply to you. Although your claims history (even if you don't make a claim) does play a part in the price we can offer, the claims other people make can affect your price too.The majority of what customers pay in premiums is paid out in claim costs so as those have go up, everyone's price goes up too. It’s important to us that you know where your money is going, so I've included a link to some further information on our pricing, which I hope will help: https://www.axa.co.uk/your-car-renewal-price-explained/ We're really glad you chose to stay with us this year and hope we can offer a more competitive price next year. Best wishes Jasmin AXA Customer Service Team

Hi there, thanks for taking the time to leave us a review. It's great to hear you're happy with our service and your policy. If you need help with anything over the next year just let us know - our contact details are on your Policy Schedule. Best wishes Jasmin AXA Customer Service Team

Hi there, thanks for taking the time to leave us a review. It's great to hear you found it nice and easy to make a change to your policy. If there's anything else we can help with please don't hesitate to reach out! Best wishes Jasmin AXA Customer Service Team

Hi there, thanks for taking the time to leave us a review. It's great to hear you found it nice and easy to set your policy up online. If there's anything else we can help with you know where we are! Best wishes Jasmin AXA Customer Service Team

Hi Steven, thanks for taking the time to leave us a review. It's great to hear you're happy with our service and your policy. If there's anything else we can help with you know where we are! Best wishes Jasmin AXA Customer Service Team

Hi there, thanks for taking the time to leave us a review. It's great to hear you're happy with our service. If there's anything else we can help with you know where we are! Best wishes Jasmin AXA Customer Service Team

Hi there, thanks for taking the time to leave us a review. It's great to hear you found it nice and easy to get your policy going and that you're happy with our service. If there's anything we can help with over the next year just let us know! Best wishes Jasmin AXA Customer Service Team