AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
FP
Frank Parker
Feefo Verified
1 year ago
What Frank Parker said about AXA Insurance:
Quick. Clear
Gary
AXA Insurance
1 year ago
Hi Frank,
Thanks for your comments!
Take care,
Gary
AXA Customer Service Team
0
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YA
Younis Abdulla
Feefo Verified
Aberdeen
1 year ago
What Younis Abdulla said about AXA Insurance:
Car insurance
Purchasing the insurance was easy and straightforward. I didn't need to upload any documents or faf with any portals. Once payment was made I was immediately given log in details for my online ...
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Gary
AXA Insurance
1 year ago
Hi Younis,
Thanks for joining us here at AXA.
I'm pleased to see you were happy with the process of getting your policy.
Gary
AXA Customer Service Team
0
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CB
Chris Booker
Feefo Verified
Walton on Thames
1 year ago
What Chris Booker said about AXA Insurance:
Easy to use, good value, good website, speed of issuing my certificate
Easy to use, good price and my certificate arrived within minutes by email.
Gary
AXA Insurance
1 year ago
Hi Chris,
Welcome to AXA!
I'm pleased to see you found buying your new policy was both quick and easy.
Take care,
Gary
AXA Customer Service Team
0
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DS
Dean Stacey
Feefo Verified
Langport
1 year ago
What Dean Stacey said about AXA Insurance:
Phone Call
The person I spoke to on the phone was really helpful
Gary
AXA Insurance
1 year ago
Hello Dean,
That really is great to see. Thanks for joining us here at AXA!
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
As always it was a very easy process.
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again.
Have a lovely day,
Gary
AXA Customer Service Team
1
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CA
Calum
Feefo Verified
Scotland
1 year ago
What Calum said about AXA Insurance:
Good quality insurance provider.
Excellent service and very good price for our car insurance.
Adam
AXA Insurance
1 year ago
Hi there, Calum.
Thank you for the feedback on your experience so far.
Its lovely to hear that you've received an excellent service and have found the price very good. If you need anything in the future, we're hear to help.
Take care.
Adam,
AXA Customer Service Team.
1
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YJ
Yvette Jelfs
Feefo Verified
newmarket
1 year ago
What Yvette Jelfs said about AXA Insurance:
They give you a loyaily discount in insurance Who else does ??
Its all on line but they can see i have other insurance with them and reward this. I am completey at a lost with insurance. they seem to have their own rules. My old insurer Chiurchill said they...
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Adam
AXA Insurance
1 year ago
Hi there, Yvette.
Thank you for the feedback on your experience so far.
Its nice to see that you've chose us to insure you this year. If you need any help in the future, feel free to get in touch.
Take care.
Adam,
AXA Customer Service Team.
1
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Trusted Customer
Feefo Verified
1 year ago
as said
very good, could have been in touch more often
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you're happy with your insurance, however, I'm sorry to hear you found the level of our communication didn't meet your needs. I'll ensure your feedback is logged.
Thank you for renewing your home insurance with us for another year. I can see you've been with AXA since 2019, so we really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
1
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Trusted Customer
Feefo Verified
1 year ago
Axa
N/a
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your great feedback.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
1
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Trusted Customer
Feefo Verified
1 year ago
The site was easy to navigate and the insurance price acceptable for cover needed.
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your great feedback about your recent renewal.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.