AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
Trusted Customer
Feefo Verified
1 year ago
Been with them for years excellent service
Gary
AXA Insurance
1 year ago
Thanks for renewing with us again.
We really do appreciate your custom.
Best wishes,
Gary
AXA Customer Service Team
0
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RM
Rosemary Messent
Feefo Verified
Nr171dg
1 year ago
What Rosemary Messent said about AXA Insurance:
Good services
Good
Gary
AXA Insurance
1 year ago
Hi Rosemary,
Thanks for renewing your policy, we really do appreciate it.
Have a lovely day,
Gary
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Would recommend
Competitive, easy to communicate with. Good customer service.
Access to account easy.
Gary
AXA Insurance
1 year ago
Thanks for your comments.
It's great to see you've renewed your policy with us.
Take care,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Very good
Gary
AXA Insurance
1 year ago
Hi and thanks for renewing your policy with us.
Take care,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Get it right first time if you value your clients
The operative I spoke to was very helpful but “WHY” do you not give existing customers your best renewal price in the first instance and stop all this having to phone to screw it down
Gary
AXA Insurance
1 year ago
Hello and thanks for getting in touch.
I can see that you've spoken to us about this and we do send the very best premium we can when your renewal is generated using the information we hold. If you call us and we can see something needs to be updated we'll do that for you and it's great to see we were able to offer a reduction in your overall premium.
Have a lovely day,
Gary
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Car insurance
Clear
Gary
AXA Insurance
1 year ago
Welcome to AXA.
It's great to see you found your policy was clear and understandable.
Have a lovely day,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Great service
Always excellent
Gary
AXA Insurance
1 year ago
Thanks for your comments.
It's good to see you've renewed your policy with us.
Take care,
Gary
AXA Customer Service Team
0
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WG
WILLIAM GILES
Feefo Verified
Wallsend
1 year ago
What WILLIAM GILES said about AXA Insurance:
Quick and easy renewal.
Very easy to understand and simple to renew my insurance.
Gary
AXA Insurance
1 year ago
Hi William,
Thanks for your comments.
It's great to see you've renewed your policy with us.
Take care,
Gary
AXA Customer Service Team
0
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AW
Andrew John Wood
Feefo Verified
Bromborough
1 year ago
What Andrew John Wood said about AXA Insurance:
Easy to deal with a claim
Unfortunately I had an accident and ended up making a claim. The process was quite straight forward and the car was fixed was fixed in a few weeks. More than happy with the process.
Gary
AXA Insurance
1 year ago
Hello Andrew,
Thanks for renewing your policy with us. I'm pleased to see you had such good service when you made a claim recently.
Best wishes,
Gary
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
I had difficulty completing payment for a new motor policy online.
Put through to a lady called Rachel who sorted it out by taking payment over the phone - first class service.
Gary
AXA Insurance
1 year ago
Thanks for your lovely comments.
It's lovely to read that we were able to offer you such good service.
Take care,
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.