AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
DM
David Miller
Feefo Verified
Inverurie
1 year ago
What David Miller said about AXA Insurance:
Professional, helpful
Very professional and helpful
Jon
AXA Insurance
1 year ago
Hi there, David.
I appreciate you taking the time to leave your fab feedback.
Thanks for deciding to renew with us again and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
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CS
Clare O'Shea
Feefo Verified
Weybridge surrey
1 year ago
What Clare O'Shea said about AXA Insurance:
Excellent service
Excellent service and good value for money
Jon
AXA Insurance
1 year ago
Good morning, Clare.
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
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AS
Andrew Smart
Feefo Verified
Wombourne
1 year ago
What Andrew Smart said about AXA Insurance:
Simple and competitive !
Simple and reasonably priced from a well known provider, on line portal simple to use 😊
Jon
AXA Insurance
1 year ago
Hi there, Andrew.
Thanks for your nice comments.
It's great you decided to renew with us again and found the process nice and easy.
Best wishes,
Jon
AXA Customer Service Team
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AW
Andrew Wellbelove
Feefo Verified
Harlow
1 year ago
What Andrew Wellbelove said about AXA Insurance:
Very good and helpful when needed
I have been using AXA insurance for over 10 years and have never had a reason to complain. They have been there when I have needed them and were very helpful when I did
Jon
AXA Insurance
1 year ago
Hi there, Andrew.
I appreciate you taking the time to leave your feedback.
Thanks for deciding to renew with us again for another year and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
No good Insurance
****
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for leaving your feedback for us and I'm sorry to hear this.
If there's anything we can help with, you can contact us via any of the methods shown at https://www.axa.co.uk/contact-us/.
We'll be happy to take a look to see if we can turn this around.
Best wishes,
Jon
AXA Customer Service Team
0
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VG
Valerie Gillam
Feefo Verified
Bromley Kenr
1 year ago
What Valerie Gillam said about AXA Insurance:
Very good. Listen to their customer. I am very pleased with their services.
Jon
AXA Insurance
1 year ago
Good morning, Valerie.
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
0
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JO
Joe
Feefo Verified
1 year ago
What Joe said about AXA Insurance:
Sudden jump in price
My policy went from£200 in the first year to over £500 in the second
Jon
AXA Insurance
1 year ago
Hi there, Yousuf.
Thanks for leaving your feedback for us here at AXA.
I am really sorry to hear that you were unhappy with your renewal premium this year.
We do always aim to give you the best price we can and due to the many factors we take into account, premiums can increase.
I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged:
https://www.axa.co.uk/home-insurance/renewal-price-explained/
Thanks for deciding to renew with us and if you ever need any help, please get in touch with us anytime.
Best wishes,
Jon
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Cheaper than last year
Brilliant and cheaper than last year
Jon
AXA Insurance
1 year ago
Hi there,
I appreciate you taking the time to leave your feedback.
Thanks for deciding to renew with us again and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
0
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KS
Kalwinder Singh
Feefo Verified
1 year ago
What Kalwinder Singh said about AXA Insurance:
Very helpful
Jon
AXA Insurance
1 year ago
Hi there, Kalwinder.
I appreciate you taking the time to leave your feedback.
Thanks for deciding to renew with us again and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Customer support well educated on products and very expedient to deal with.
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again.
It's lovely to read comments like yours.
Take care,
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.