How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.co.uk/insurance/personal/contact/

GOOD

Service

3.6

ratings over the past year

Displaying all 298,782 reviews

Trusted Customer

Feefo Verified

11 years ago

Car Insurance

Excellent price and very helpful telephone service

Trusted Customer

Feefo Verified

Derbyshire

11 years ago

What Trusted Customer said about AXA Insurance:

Online car inurance

just ordered car insurance online, the axa website was very easy to follow and made the whole process very simple and hassle free plus it was £30 cheaper than anyone else. Which was nice!

Trusted Customer

Feefo Verified

11 years ago

Car insurance

Web site not as user friendly as aviva, hate the automatic renewal which you can't disable without an email or phone call, price is cheapest but won't be staying unless cheap

Trusted Customer

Feefo Verified

Rochdale

11 years ago

What Trusted Customer said about AXA Insurance:

car insurance

Excellent service got a fantastic deal on car insurance

Trusted Customer

Feefo Verified

11 years ago

Car insurance

Very good web page easy to follow and the most comprehensive. Will use again

Trusted Customer

Feefo Verified

Leicester

11 years ago

What Trusted Customer said about AXA Insurance:

Good buying experience

I bought insurance from AXA after a comparison quote. The second cheapest but I went with AXA for the branding. Glad I did. Very good software making the transaction clear and smooth. Hopefully I...

Trusted Customer

Feefo Verified

11 years ago

difficulty in paying

Confusion arose when it stated I had made an error, yet the whole transaction seemed to be completed satisfactorily

John Evans

AXA Insurance

11 years ago

Hi, Thank you for taking the time to leave your feedback – this is appreciated. We have attempted to contact you to discuss this matter further but have been unsuccessful. I can confirm that your policy has indeed been set-up without error however we would encourage you to register your online account if you haven't done this already. Please do not hesitate to contact us if you require any further help.

Trusted Customer

Feefo Verified

11 years ago

Axa Insurance

Very satisfactory transaction, quick & easily completed.

Trusted Customer

Feefo Verified

11 years ago

Axa - all good so far

The site/ application was straight forward and easy to access. I am awaiting receipt of proof of my NCB. Obviously, I hope not to have to make a claim.

Trusted Customer

Feefo Verified

11 years ago