How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.co.uk/insurance/personal/contact/

GOOD

Service

3.6

/5

5

4

3

2

1

5

2

0

3

10

ratings over the past year

Displaying all 298,782 reviews

Trusted Customer

Feefo Verified

11 years ago

great service...

Rang this afternoon spoke to one gent very pleasant ( said his name but i did'nt catch it) transfered to a gent named liam who answered my query very professionaly and very helpfull

0

Trusted Customer

Feefo Verified

11 years ago

Tell others

happy so far sorted quickly

0

Trusted Customer

Feefo Verified

11 years ago

Passive aggressive telephone handler

Guy on the phone was generally unfriendly bad rude in his manner. I think it's time he changes his job.

John Evans

AXA Insurance

11 years ago

Hi, Thank you for taking the time to leave your feedback – this is appreciated. I am sorry to here that your experience was unsatisfactory. Please don't hesitate to contact us if you have any further queries.

0

TC

Trusted Customer

Feefo Verified

CHOPPINGTON

11 years ago

What Trusted Customer said about AXA Insurance:

CAR INSURANCE

EXCELLENT RATES AND SERVICE

0

TC

Trusted Customer

Feefo Verified

Plymouth

11 years ago

What Trusted Customer said about AXA Insurance:

Very quick Excellent quote what more can be asked of a insurance company

0

Trusted Customer

Feefo Verified

11 years ago

new customer

used them through a comparison site great value for the cover supplied, and by that I don't mean they were the cheapest only down side was having to repeat my details for payment. If the price etc is...

0

Trusted Customer

Feefo Verified

11 years ago

Good Experience

Easy to use the site and at a good price too!

0

TC

Trusted Customer

Feefo Verified

Andover

11 years ago

What Trusted Customer said about AXA Insurance:

Perfect A+++++

0

Trusted Customer

Feefo Verified

11 years ago

very good

0

Trusted Customer

Feefo Verified

11 years ago

Brilliant

Everything was spot on and simple

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo