very considerate and professional guy and clearly explained policies
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Trusted Customer
Feefo Verified
10 years ago
Good rates and an easy to use website.
AXA came in about half the price (~£330/year) of my current provider, and they gave me more cover, legal, and home assist too.
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Trusted Customer
Feefo Verified
10 years ago
audi
service was very good
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Trusted Customer
Feefo Verified
10 years ago
Very good and clear advice about policy from call centre.
Very good and clear advice about policy from call centre.
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Trusted Customer
Feefo Verified
10 years ago
Not very good as the web page "couldn't be displayed" when we were trying to…
Not very good as the web page "couldn't be displayed" when we were trying to do the quote. This was on a Sunday a.m. when we presume that the internet wasn't at its peak. Took almost an hour to...
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John Evans
AXA Insurance
10 years ago
Hi,
Thank you for taking the time to leave your feedback – this is appreciated.
We have attempted to contact you by telephone to discuss this matter further but have been unsuccessful.
We have sent you an e-mail with more information regarding your query.
Please do not hesitate to contact us if you require any further help.
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Trusted Customer
Feefo Verified
10 years ago
Motor Vehicle Insurance
Very competitive price, easy to buy online, able to manage policy online via 'my account' & customer service assistants extremely helpful.
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Trusted Customer
Feefo Verified
10 years ago
Pleasant though long winded on the phone (@ my expense). Trying to log in to…
Pleasant though long winded on the phone (@ my expense). Trying to log in to my account on your website was a nightmare. could find nowhere to register a password, had to pretend to have forgotten to...
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.