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AXA Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct | Feefo

Displaying all 298,773 reviews

Amanda

Glasgow

10 years ago

Date of purchase: 03/07/2015

What Amanda said about AXA Insurance:

Fantastic Service

My first renewal and the insurance company I was with tried to keep charges the same as first year. I shopped around, found AXA quoting me £290 a year cheaper. Gave them a call, was connected in...

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James Harrison

Oxford, UK

10 years ago

Date of purchase: 03/07/2015

What James Harrison said about AXA Insurance:

Still the only place I would take out travel insurance. AXAs policy gives me piece…

Still the only place I would take out travel insurance. AXAs policy gives me piece of mind and is still only one of few places where I can ensure my unusual previous medical history is noted directly...

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Trusted Customer

10 years ago

Date of purchase: 03/07/2015

Perfect ;)

hi I was totally blown away by Ciara's professional relaxed attitude towards her work , while being fully professional , she gave me a great service over the phone , was relaxed but maintained her...

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Trusted Customer

10 years ago

Date of purchase: 04/07/2015

Superb web interface and good price

Very easy web site to use. Fast and clear. Quality cover at a fair price.

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Trusted Customer

10 years ago

Date of purchase: 03/07/2015

Deighton.

excellent

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Trusted Customer

10 years ago

Date of purchase: 02/07/2015

Over Double the Price on Renewal

Had home insurance policy for 3 years for around £300 then got an automatic renewal for over £700 Called them and they reduced it £600 but could explain the hike in the fee Told them to stick it and...

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Caroline Howard

AXA Insurance

10 years ago

Thank you for taking the time to leave feedback. I apologise we did not meet your requirements at the time of renewal. I have passed your feedback to the pricing team for review. Many thanks Caroline

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Trusted Customer

10 years ago

Date of purchase: 29/06/2015

Read the fine print before you buy

The service was quick and my online account was updated rapidly after I purchased the car insurance policy, but then again when you are about to spend a small fortune companies do tend to treat you...

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Carol Williams

Holywell flintshire

10 years ago

Date of purchase: 03/07/2015

What Carol Williams said about AXA Insurance:

Quickest and cheapest

Can't be leave how easy it was finding the best car insurance for me at such a good price **

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Trusted Customer

10 years ago

Date of purchase: 03/07/2015

Vik

brilliant service

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Joanna Davies

Staffordshire

10 years ago

Date of purchase: 03/07/2015

What Joanna Davies said about AXA Insurance:

Online v telephone insurance

I had a quote which was fine - I proceeded to book the insurance and was informed I need to ring them but the office was closed. I therefore proceeded to look for another insurance company . To my...

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Matthew Craggs

AXA Insurance

10 years ago

Hello, Thank you for taking the time to leave your feedback – this is appreciated. I understand you have spoken to Suzanne who has explained the reasons why price differences can occur. Please don't hesitate to contact us if you have any further queries. AXA Customer Care Team

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About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

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0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom