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Rated
Excellent
Service
4.6
/5

5

4

3

2

1

6,780

1,965

265

153

259

9,422

ratings over the past year

Displaying all 298,771 reviews
Trusted Customer
9 years ago
Date of purchase: 05/08/2015
New Car insurance
Currently I am waiting for confirmation regarding NCD on my previous insurer . The insurance is required tomorrow & it's now 2300 Hrs . Other than that everything is good !
Trusted Customer
9 years ago
Date of purchase: 03/08/2015
Easy to sort out online and very competitive.
Easy to sort out online and very competitive.
CW
Craig Wilson
Lincolnshire
9 years ago
Date of purchase: 05/08/2015
What Craig Wilson said about AXA Insurance:
Car insurance
The customer representative was extremely helpful and very knowledgeable on all the services you offer. Very pleased with the efficiency of your staff and the fantastic price for my comprehensive...

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Trusted Customer
9 years ago
Date of purchase: 05/08/2015
first time
good price and cover
Trusted Customer
9 years ago
Date of purchase: 05/08/2015
Satisfied again!
I now have 3 policies with AXA. It is so convenient to have access to all policies at once and value for money. Very helpful when needed to phone with queries.
Trusted Customer
9 years ago
Date of purchase: 05/08/2015
Good
So far so good- friendly gentleman on the phone. However the policy starts on friday.... thats where the real test will come.... i cant yet comment on how well they deal with problems... happy man...

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Trusted Customer
9 years ago
Date of purchase: 05/08/2015
Very helpful & a very competitive quote. Extremally pleased!
Very helpful & a very competitive quote. Extremally pleased!
Trusted Customer
9 years ago
Date of purchase: 05/08/2015
purchase of new car insurance
great service, very friendly staff, had to call back to set up online account, and was talked through the whole process over the phone, which was very helpful indeed.
Trusted Customer
9 years ago
Date of purchase: 05/08/2015
Quality service
Refreshing to have a well spoken , helpful ,English speaking assistant.
Trusted Customer
9 years ago
Date of purchase: 05/08/2015
Last minute panic!!!
Extremely straightforward considering I am not very skilled using internet. It was soooo simple. Thankyou
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.