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AXA Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct | Feefo

Displaying all 298,772 reviews

Trusted Customer

9 years ago

Date of purchase: 06/08/2015

New customer

I bought insurance online. Very easy and quick to process. Recommended

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Emma Lodge

Hampshire

9 years ago

Date of purchase: 06/08/2015

What Emma Lodge said about AXA Insurance:

Internet house insurance purchase

Found axa through a comparison sight, super easy to sign up with, hassle free purchase and saved over £220..wow!!

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Carol Jones

Birmingham

9 years ago

Date of purchase: 06/08/2015

What Carol Jones said about AXA Insurance:

Call me on *personal information removed by Feefo* for full details of poor service.

John Evans

AXA Insurance

9 years ago

Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Lisa, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.

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Trusted Customer

9 years ago

Date of purchase: 07/07/2015

Very helpfull

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Trusted Customer

9 years ago

Date of purchase: 06/08/2015

car insurance

Two things missing off policy Protect no claims, personal lnjury.

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Kenneth Holmes

35 Fowey rd

9 years ago

Date of purchase: 20/07/2015

What Kenneth Holmes said about AXA Insurance:

I insured with you last month. You sent me my acceptance e.mail; When I tried to get…

I insured with you last month. You sent me my acceptance e.mail; When I tried to get my certificate ~You would no accept my e-mail address, I phone you ,and I was told it was my password So tried...

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John Evans

AXA Insurance

9 years ago

Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Denise, has been in touch so that we can understand your experience in more detail. We are sorry to hear that you have been unable to access your online account to view your documents. We are happy to confirm that you are now able to login and access your documents as normal. Please do not hesitate to contact us if you require any further help.

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Trusted Customer

9 years ago

Date of purchase: 06/08/2015

Good service

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Colin John Webster

Hinckley

9 years ago

Date of purchase: 06/08/2015

What Colin John Webster said about AXA Insurance:

Appeared to be very knowledgeable and helpful,guiding through quote with explanation in detail of add…

Appeared to be very knowledgeable and helpful,guiding through quote with explanation in detail of add on benefits.without pressure to purchase.

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Sidney Aarons

Cheadle Hulme

9 years ago

Date of purchase: 06/08/2015

What Sidney Aarons said about AXA Insurance:

Cheaper car ins with AXA

I was upset by the original renewal price of Car Insurance went to Go Compare : AXA was the first quote and I have saved over £150

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Trusted Customer

9 years ago

Date of purchase: 06/08/2015

Good site and easy to use. Good price too

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About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

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0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom