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Rated
Excellent
Service
4.6
/5

5

4

3

2

1

6,319

1,828

246

142

236

8,771

ratings over the past year

Displaying all 298,772 reviews
Trusted Customer
10 years ago
Date of purchase: 06/08/2015
Great service!
Fantastic, love that I can login and see all my details. Quite refreshing from my other insurance company and also a £300 save. Thank you!
Trusted Customer
10 years ago
Date of purchase: 04/08/2015
Easy process
Didn't speak to anyone in person but it was an easy experience.
Trusted Customer
10 years ago
Date of purchase: 04/08/2015
Car insurance
Great service.
SB
Sean Blackburn
Goring-by-sea
10 years ago
Date of purchase: 06/08/2015
What Sean Blackburn said about AXA Insurance:
Very impressive
I rang your company following a quote I had obtained off of compare the market. After having the several questions and queries I had not only answered but explained in full I went ahead and purchased...

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BD
Barry Dickson
Edinburgh
10 years ago
Date of purchase: 04/08/2015
What Barry Dickson said about AXA Insurance:
Best price out there for me
The company I am with priced my car insurance for the next year at £348 Axa however was £173 and that includes NCD protection.
Trusted Customer
10 years ago
Date of purchase: 03/08/2015
Travel insurance
Straightforward, no hassle questions.
Trusted Customer
10 years ago
Date of purchase: 04/08/2015
Slow customer service
I emailed them 10 minutes later with a query but nobody has replied 2 days later.
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John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Denise, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
Trusted Customer
10 years ago
Date of purchase: 06/08/2015
Car insurance
Perfect and. Pocket fit service.
NB
Nick Boucher
Bournemouth
10 years ago
Date of purchase: 06/08/2015
What Nick Boucher said about AXA Insurance:
New customer
Great website design to help understand all the extra add ons available
AL
Ann Leach
Birmingham
10 years ago
Date of purchase: 05/08/2015
What Ann Leach said about AXA Insurance:
Speedy service
The website was really easy to understand and it was very quick to get insurance sorted and paid for
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.