How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.co.uk/insurance/personal/contact/

Rated

Excellent

Service

4.6

/5

5

4

3

2

1

7,303

2,112

297

167

277

10,156

ratings over the past year

Displaying all 298,770 reviews

Trusted Customer

9 years ago

Date of purchase: 11/08/2015

Car Insurance

Very good

0

See full customer review

JM

Jennifer Mccrossan

Scotland

9 years ago

Date of purchase: 11/08/2015

What Jennifer Mccrossan said about AXA Insurance:

Car insurance

Very well informed of all aspects good advice given & very helpful

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 11/08/2015

Customer service

I have emailed and spoken on the phone to a lady from the help team called Lucy. She was so helpful and helped me retrieve a lost quote. She was very friendly and provided great customer service....

Read all

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 11/08/2015

very helpful staff and answered all queries

0

See full customer review

AP

Andrew Phillips

Sunbury, Middlesex

9 years ago

Date of purchase: 10/08/2015

What Andrew Phillips said about AXA Insurance:

Great website; easy process

Very good service thank you

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 11/08/2015

Review of Home Contents Insurance

I used a cost comparison website to find a new home contents policy as I wasnt happy with the cost of my renewal with the previous provider. Although Axa were not the cheapest, on further inspection...

Read all

0

See full customer review

PT

Pamela Taylor

East Sussex

9 years ago

Date of purchase: 10/08/2015

What Pamela Taylor said about AXA Insurance:

Typical illogicality from an insurer

I had to find another insurer when AXA, via M&S on a renewal, would not cover our car as it is parked overnight in a car park down the road which has a different postcode from our house. None of M&S...

Read all

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 10/08/2015

First rate company

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 30/07/2015

Easy to use.. prompt service..best quote

0

See full customer review

Trusted Customer

9 years ago

Date of purchase: 11/08/2015

Car Insurance

Having spoken to a UK based call centre they advised that I should use their web site to obtain a multi car quote. Very easy to navigate and quote was very competitive.

0

See full customer review

Not received a review invite?

About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

Read all

0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom