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Rated
Excellent
Service
4.6
/5

5

4

3

2

1

7,230

2,091

296

165

276

10,058

ratings over the past year

Displaying all 298,770 reviews
Trusted Customer
9 years ago
Date of purchase: 11/08/2015
helpful and informative
helpful and informative
Trusted Customer
9 years ago
Date of purchase: 10/08/2015
Axa review
The online arrangement was easy to organise
Trusted Customer
9 years ago
Date of purchase: 11/08/2015
Buildings/Contents Insurance
Straightforward, clear, easy to use website
Trusted Customer
9 years ago
Date of purchase: 11/08/2015
New home insurance proposal
Just signed up process seemed very straightforward and clear . Competitive pricing level .
Trusted Customer
9 years ago
Date of purchase: 11/08/2015
car insurance
I was hoping to be able to talk with someone to discuss an aspect of the cover but found that I couldn't ring them on my mobile phone as it was an 0844 number. This was a bit frustrating
JB
James Baxter
Kilmarnock
9 years ago
Date of purchase: 06/08/2015
What James Baxter said about AXA Insurance:
Not much to say. It wasn't the cheapest, it was third cheapest and the first…
Not much to say. It wasn't the cheapest, it was third cheapest and the first recognised name. I've used Axa before and have had zero problems. I signed up and paid online - quick and painless.
Trusted Customer
9 years ago
Date of purchase: 11/08/2015
car insurance
had problems with filling in form because of their site error
RP
Roger Pugh
Staffordshire
9 years ago
Date of purchase: 11/08/2015
What Roger Pugh said about AXA Insurance:
Excellent Website and easy to use
Excellent website very simple and easy to understand - no hidden gems
Trusted Customer
9 years ago
Date of purchase: 10/08/2015
fchgh
Merchant Logo
John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Lesley, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
DM
Dean Marsden
MANCHESTER
9 years ago
Date of purchase: 10/08/2015
What Dean Marsden said about AXA Insurance:
CAR INSURANCE
Excellent
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.