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Rated
Excellent
Service
4.6
/5

5

4

3

2

1

6,390

1,859

247

146

241

8,883

ratings over the past year

Displaying all 298,772 reviews
Trusted Customer
9 years ago
Date of purchase: 20/08/2015
car insurance
The customer service I received was excellant friendly and very helpfull would differently use again and recommend
Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Candy
quick and easy
Trusted Customer
9 years ago
Date of purchase: 22/08/2015
axa feedback
i found the axa site to be easy to use and very quick to reply and their prices are very good
PL
Philip Loucas
Slough
9 years ago
Date of purchase: 21/08/2015
What Philip Loucas said about AXA Insurance:
Great service by the lady who processed my policy
Although all i wanted to do when i phoned up was to pay using my card as quick as possible and drive my car, the lady understood but still had to go through her script which I understood. Very nice...

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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
COULD NOT FIND POLICY DOCUMENTS
COULD NOT FIND POLICY DOCUMENTS
Merchant Logo
John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Lisa, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
Trusted Customer
9 years ago
Date of purchase: 21/08/2015
recomended good service ,thanks
recomended good service ,thanks
JA
Jennifer Aspin
Oldham
9 years ago
Date of purchase: 21/08/2015
What Jennifer Aspin said about AXA Insurance:
Buildings & contents ins
I can't believe the amount I saved. It was a third of the price of renewal. And for a better cover
Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Simple , easy , straight forward !
Great easy service ! Very happy customer !
Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Home Insurance
Going direct to AXA website, building and contents insurance sorted in less than 5 minutes! A lot more simples than some others :)
NB
Neil Burton
9 years ago
Date of purchase: 21/08/2015
What Neil Burton said about AXA Insurance:
Very good friendly service
I had no end of issues dealing with insurance but not only where you the cheapest insurer you was by far the most friendliest!- Rachel Baines the lady I spoke to was very friendly and very helpful...

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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.