AXA Insurance is no longer an active Feefo customer
Displaying all 298,782 reviews
Trusted Customer
Feefo Verified
1 year ago
High level of service
Very helpful and professional
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks for leaving your lovely review for us here at AXA.
It's great to hear you're happy with the service you've received.
If you ever need any help, please get in touch anytime.
Best wishes & thanks for choosing us!
Kim
AXA Customer Service Team
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LW
Leonard West
Feefo Verified
Guildford
1 year ago
What Leonard West said about AXA Insurance:
Have been well looked after
Always a good price
Kimberley Morgan
AXA Insurance
1 year ago
Hi there,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Great
Great
Kimberley Morgan
AXA Insurance
1 year ago
Hi,
Thanks so much for taking the time to leave your lovely feedback for us.
If you ever need us, please get in touch anytime.
Best wishes,
Kim
AXA Customer Service Team
0
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JB
Jenny Bailey
Feefo Verified
Dunfermline
1 year ago
What Jenny Bailey said about AXA Insurance:
Fair price , been with them few years now, and I do check every year .Fortunately have not had to claim , so cannot comment on that procedure .
Kimberley Morgan
AXA Insurance
1 year ago
Hi ,
Thanks so much for taking the time to leave your lovely feedback for us.
It's great to see you decided to renew with us for another year.
If you ever need us, please get in touch anytime.
Best wishes,
Kim
AXA Customer Service Team
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Trusted Customer
Feefo Verified
1 year ago
Hse ins
Smooth renewal
Kimberley Morgan
AXA Insurance
1 year ago
Hi there,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
It's great to hear you found the renewal process nice and easy.
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
well with it and good for the money
good prlce well with it
Kimberley Morgan
AXA Insurance
1 year ago
Hi there,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
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Trusted Customer
Feefo Verified
1 year ago
Rental was easy
Good communication and a fair price
Kimberley Morgan
AXA Insurance
1 year ago
Hi there,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
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SC
Sue Cobb
Feefo Verified
Hayling Island
1 year ago
What Sue Cobb said about AXA Insurance:
No problems
No problems at all.
Kimberley Morgan
AXA Insurance
1 year ago
Hi there,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Share
KB
Ken Brindle
Feefo Verified
1 year ago
What Ken Brindle said about AXA Insurance:
70
Great
Kimberley Morgan
AXA Insurance
1 year ago
Hi there,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Share
Trusted Customer
Feefo Verified
1 year ago
Sky high prices!
Excellent service, but car insurance prices could be a bit more competative.
Last year, a lady ran into the back of my car; while I was stopped a the red traffic lights. She admitted full...
Read more
Kimberley Morgan
AXA Insurance
1 year ago
Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it.
I'm sorry to hear that you haven't found our price to be as competitive this time around.
When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience on the type of car you drive, as well as within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price.
There are also other factors such as the rise in claims costs & Insurance Premium Tax that are taken in to account, although we try our best to mitigate these costs as much as we can.
I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged:
https://www.axa.co.uk/car-insurance/premiums/#reasons-why-your-premium-could-change
Thanks for choosing us to look after your car.
Take care & enjoy your day,
Kim
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.