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AXA Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 298,783 reviews

Margaret Jolly

Feefo Verified

2 years ago

What Margaret Jolly said about AXA Insurance:

Everything went through very easily

It was easy to get renewal

Rachel

AXA Insurance

2 years ago

Hello Margaret, Thank you so much for leaving this fantastic 5 star review. I'm delighted that our fuss free automatic renewal process suited your needs so well & hopefully saved you some time this year. I can see you're moving into your 6th year with us so I'd like to take this opportunity to thank you for your repeat custom & loyalty, for which I'm so grateful. It's a pleasure taking care of your car. Best wishes, Rachel AXA Customer Service Team

Ian Edwards

Feefo Verified

2 years ago

What Ian Edwards said about AXA Insurance:

Takeout insurance and don't expect to claim

The way my claim has been dealt with it it's a joke

Bethan

AXA Insurance

2 years ago

Hello Ian, I am very sorry to hear you've had a bad experience with your claim. So we can look into this further for you please email your concerns to the Claims Team at claims@axainsurance.com, or you can call them on 03300241305. They are available Mon – Fri 9am to 5pm. I hope you get everything resolved soon. Best wishes, Bethan AXA Customer Service Team

Michael Thomas

Feefo Verified

2 years ago

What Michael Thomas said about AXA Insurance:

very good service

Rachel

AXA Insurance

2 years ago

Hello Michael, Thank you so much for leaving this lovely 5 star review. I'm delighted that everything's gone so smoothly for you at renewal time. It's a pleasure taking care of your car. Best wishes, Rachel AXA Customer Service Team

Hasmita Shah

Feefo Verified

2 years ago

What Hasmita Shah said about AXA Insurance:

Effecient and courteous

Ruth

AXA Insurance

2 years ago

Hello Hasmita, Thank you for your lovely review - I'll be sure to pass this on to Stephen. Take care, Ruth D AXA Customer Service Team

Trusted Customer

Feefo Verified

2 years ago

A competitive renewal quote

I found the renewal cost very competitive when compared to those on a comparison site. It was easy to renew and the documentation clear,

Ruth

AXA Insurance

2 years ago

Hi there! This is fantastic to hear! Thank you for taking the time to let us know by leaving this great review. Best wishes, Ruth D AXA Customer Service Team

Trusted Customer

Feefo Verified

2 years ago

Very good insurance company

Yes I will recommend

Ruth

AXA Insurance

2 years ago

Good afternoon, Thank you for taking the time to leave this review - we really appreciate it. Have a good day, Ruth D AXA Customer Service Team

Trusted Customer

Feefo Verified

2 years ago

House insurance

Good custogoodmer service

Ruth

AXA Insurance

2 years ago

Hello, I'm so pleased you're happy with the service you've received so far! Thank you for choosing AXA to look after your home insurance. Take care, Ruth D AXA Customer Service Team

Trusted Customer

Feefo Verified

2 years ago

Excellent service. Professional, friendly and very simple procedure

Trusted Customer

Feefo Verified

2 years ago

I ordered car insurance online. Easy site to navigate, although some pages were slow to open. Overall a good price.

Ruth

AXA Insurance

2 years ago

Hi there! Thank you for taking the time to leave this review and for choosing AXA to look after your car insurance this year! Best wishes, Ruth D AXA Customer Service Team

Mr Gerald Taylor

Feefo Verified

Forres

2 years ago

What Mr Gerald Taylor said about AXA Insurance:

Lost Wedding Ring replaced with minimum fuss

Axa processed our claim for a lost wedding ring rapidly with a successful outcome. It was a bit of a strange procedure using 3rd parties to progress the claim, including a video chat, but it all...

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