AXA Insurance Reviews

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you found the online quote/purchase journey was quick & easy. Thank you for choosing to insure your car with AXA. I hope you spend many happy years with us. Best wishes Paula AXA Customer Service Team

Hi, Thanks for leaving us your feedback & I'm sorry to hear this. All insurance companies have their own underwriting criteria & risk assessments that determine that they can & cannot cover. You can find out more about what isnt covered by your policy from your Policy Wording document. I'll log your feedback on our internal systems & if you have any other questions, please don't hesitate to get in touch. Take care Jo AXA Customer Service Team

Hi there Thank you for taking some time to leave us your review 🙂 I'm really sorry to hear the premium increased this year. Information on how our premiums are calculated can be found here 👉 www.axa.co.uk/home-insurance/premiums. I'm pleased an agent could offer an updated price after reviewing those details for you. Thanks for choosing AXA again - have a fab day! 😀 Scott AXA Customer Service Team

Hey there - thanks for taking the time to leave us your feedback! 😀 I’m really pleased to see you had a positive experience with us. Thanks so much for choosing us this year! Enjoy your day 😊 Scott AXA Customer Service Team

Hi there Thank you for that positive rating - we always appreciate it 🙂 I'm pleased to hear that you had good communication and service from us. I'm sorry the premium increased, though. Information on how premiums are calculated can be found here, if you'd like to look at that 👉 www.axa.co.uk/home-insurance/premiums. Thanks so much for choosing AXA - have a great day! 😀 Scott AXA Customer Service Team

Thanks for renewing your policy with us again! We'll do all we can to maintain that great price and good service you're used to for many more years to come. Take care, Gary AXA Customer Service Team

Hi Robert, Thanks for leaving your lovely feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Feel free to get in touch anytime you need us! Best wishes, Jo AXA Customer Service Team

Thanks for getting in touch! We've tried hard to make the online experience as smooth as we can and it's great to see you found that to be true. Have a lovely day, Gary AXA Customer Service Team

Hello Roger, Thanks for those amazing comments. It's really great to see you had such good service from us when you called about your recent renewal. Havea terrific day, Gary AXA Customer Service Team